VOA Radio Schedule Problems:
(24 Hours) +1.202.619.1783

This number will connect you to the Network Control Center. They will be able to help you with your problem "real-time." This number should be used if a problem arises with the existence of a program transmission at the agreed time. They may be contacted 5-10 minutes before air time to feed a test tone to insure programming will be routed properly. They accept collect calls and speak English only.

VOA-TV Schedule Problems:
(24 Hours) +1.202.260.2596

The VOA-TV Broadcast Operations Producers' number can be used for "real-time" problems with television programs. This number is to be used for program problems. They cannot help with equipment problems.

Satellite Equipment and Reception Problems:
1400-2200 UTC Monday-Friday)
+1.202.401.2440

Satellite equipment and reception problems may be addressed at this number from 1400-2200 UTC Monday through Friday. The primary contact at this number is Mr. George Cantalupo. Mr. Cantalupo will be able to help you with signal problems, questions on how to use or configure receivers and channel information. Mr. Cantalupo can not help with scheduling problems.