News / USA

Tech Executives Blame US Officials for Insurance Site Problems

Andrew Slavitt, group executive vice president for Optum/QSSI testifies before the House Energy and Commerce Committee, Washington, Oct. 24, 2013.
Andrew Slavitt, group executive vice president for Optum/QSSI testifies before the House Energy and Commerce Committee, Washington, Oct. 24, 2013.
VOA News
U.S. Health and Human Services Secretary Kathleen Sebelius says officials are working around the clock to make the government's health insurance website better.

Speaking Thursday at a call center in Phoenix that is to help people enroll for coverage, Sebelius said nobody has been fired for technical glitches. She said a lot of the problems were caused by a surge in demand.

Earlier, technology contractors blamed health care officials in the Obama administration for the website problems that have left millions of uninsured Americans staring at computers showing error messages.  

At a congressional hearing, contractor Andrew Slavitt of QSSI said his company shared its concerns with government officials about the website before its October 1 opening.   He it was particularly troublesome that government officials made late decisions about how people could browse for health care policies.

A spokeswoman for the government agency in charge of the website's design (the Centers for Medicare and Medicaid Services) told reporters, “The system just was not tested enough, especially for high volumes.”

The spokeswoman said about 700,000 applications have been submitted through new exchanges created by the new health care program called the Affordable Care Act.

The hearing Thursday before the House Energy and Commerce Committee was highly politicized.  Republicans opposed to the law, popularly known as Obamacare, called its launch a disaster.

The panel's chairman, Michigan Congressman Fred Upton, accused government officials of withholding information about the website's failures.

"We still do not know the real picture. The administration appears allergic to transparency and continues to withhold enrollment figures," said Upton.

Democrats on the House committee said many people are successfully buying insurance, but they, too, complained about the website problems.

Seven Senate Democrats said they want the White House to postpone parts of the law while contractors and the government work out the kinks.
In a radio interview (KNPR), Senate Majority Leader Harry Reid, a Democrat, said, "... the administration should have known how difficult it was going to be to have 35 million or 40 million people to suddenly hook up to a place to go on the Internet."

President Barack Obama has called in key private and government technology experts to try to fix the health insurance portal.

Sebelius is to testify to Congress next week about the website failures and efforts to correct them.

Under the new law, people without private health insurance can sign up for government subsidized insurance.  Those who choose not to buy any insurance will have to pay a fine.

You May Like

US Storm Falls Short of Severe Predictions, Yet Affects Millions

Governors of several East Coast states close schools, order travel bans, urge people to stay home as snowfall, heavy winds, flooding continue in areas More

Millions of Displaced Nigerians Struggle with Daily Existence

Government acknowledges over a million people were displaced in 2014 due to fight against Boko Haram insurgency More

Facebook: Internal Error to Blame for Outages

Temporary outage appeared to spill over and temporarily slow or block traffic to other major Internet sites More

This forum has been closed.
Comment Sorting
Comments
     
by: Scum CIA from: D.C.
October 25, 2013 1:22 AM
A software company funded by the Central Intelligence Agency is managing data on Healthcare.gov, the Obamacare insurance exchange website.The CIA spies on the American people.

In-Q-Tel, the CIA’s venture capital firm, invested heavily into Socrata, the software company who provides data collection and management for Healthcare.gov and Medicare.gov.

Through a press release, Socrata announced a “strategic investment and technology development agreement with In-Q-Tel (IQT), the independent strategic investment firm that identifies innovative technology solutions to support the missions of the U.S. Intelligence Community.”

“Under the agreement, IQT will make a strategic investment in Socrata,” the press release states. “The two entities will work together to further develop Socrata’s data consumerization platform for internal business analysts in data-rich organizations.”

“Users of Socrata’s technologies can transform raw data from multiple sources into more sophisticated and useful resources.”

In other words, Socrata will work with the CIA and other intelligence agencies to transform raw data into a format easily utilized and accessible to the intelligence community.

The CIA’s interest in Socrata is crystal clear considering that the Department of Health and Human Services is establishing a centralized Federal Data Services Hub, a comprehensive database of Americans’ private information made available to multiple federal entities.

Healthcare.gov captures the personal data provided during the Obamacare enrollment process for this spy grid database.

In-Q-Tel has been investing in firms developing data mining technologies for years.

In the early 2000s, In-Q-Tel invested in Keyhole Inc., the company that developed 3D “flyby” images of buildings and terrain from geospatial data collected by satellites.

Google later purchased Keyhole in 2004 and rolled its technology into Google Earth.

Around the same time, the Director of Technology Assessment at In-Q-Tel, Rob Painter, left his position to become the Senior Federal Manager at Google.

A former CIA case officer, Robert Steele, said that Google is “in bed with” the CIA.

Facebook also received funding through Accel Partners, a venture capital firm with ties to In-Q-Tel and the Defense Advanced Research Projects Agency.

We now live in the FSA, the FASCIST STATES OF AMERICA.


by: not Lorky from: DC
October 24, 2013 2:06 PM
Lorky,
Since you clearly want everyone to know your a developer, let's try this analogy...
You and your team develop an app for months. In the months leading up to the release of the app, your team informs the client that the app is not ready and needs more testing and debugging. The client ignores the comment and continues to tell it's end users that the amazing app will be available for use as planned. The day comes and the app is released. Within minutes, it's down because the app had not been developed for the obvious traffic levels that were going to hit it. In addition, the app continues to have major and minor problems for almost a month, in many cases making it useless to the end user. The end users are pissed because the app didn't help them to do the main things they were told it would. The client is pissed because they don't like all the complaints they're getting from the end users. I'm assuming you'd be pissed because you tried to warn the client that it wasn't ready.
I know you don't think politics had anything to do with this, but think again, and you'll realize it did...

In Response

by: Lorky
October 24, 2013 2:39 PM
The scenario you just described sounds like every project I've ever worked on.

I'm just saying a buggy, rushed release (despite what developers say) isn't some kind of anomaly.


by: Jerry from: Missouri
October 24, 2013 11:29 AM
Typical, Obama refuses to listen to reason. Republicans asked him to delay this rollout. His arrogance, would never bow down to reason. Now we have a nightmare on our hands, Very typical of his entire presidency. He could sure use a lesson in humility, and this just might be the thing he needs to learn it.

In Response

by: Lorky
October 24, 2013 12:30 PM
As an application developer, I don't think this issue has much of anything to do with politics, but rather has to do with the process of software deployment. You can spend months hammering out bugs in a test environment, but you're never able to simulate the production environment until you're actually there. People are jumping the gun and calling the program a failure because of software technicalities, but typically software takes months to hammer out once in production.

I refuse to judge the effectiveness of the software until I see how it works after a few months. I'd advise everyone to be patient and thoughtful.


by: Scott from: Warsaw, IN
October 24, 2013 8:55 AM
typical of Congress to debate about something that will eventually work it's glitches out, instead of moving forward. Here's a thought, get started on the budget before the February deadline you morons, instead of putting it off until the week before. A balanced one would be nice, I know I have to balance my budget every month.

In Response

by: Lorky
October 24, 2013 12:33 PM
Exactly! As an application developer, I agree that most bugs take time to hammer out after software is deployed into a production environment. It definitely should not be a political priority.


by: arthurpkaske from: Missoula Montana
October 24, 2013 8:11 AM
Why would anyone buy a new car that won't start?

In Response

by: Lorky
October 24, 2013 12:42 PM
Who would want a child who can't talk? Was my question relevant? No. Neither was yours. You're talking about completely separate instances of technology. Creating a car and creating software are amazingly different. You can't simulate an unpredictable production environment when testing a car. Not to mention that cars fail millions of times a year, resulting in death. Please don't continue to make use of this analogy. It's not a very good one.

Featured Videos

Your JavaScript is turned off or you have an old version of Adobe's Flash Player. Get the latest Flash player.
Obama Urges Closer Economic Ties During Historic India Visiti
X
Aru Pande
January 26, 2015 9:33 PM
U.S. President Barack Obama says the United States and India must do better to capitalize on untapped potential in their economic relationship - by removing some of the roadblocks to greater trade and investment. As VOA correspondent Aru Pande reports from New Delhi, Obama spoke after participating in India’s Republic Day celebration.
Video

Video Obama Urges Closer Economic Ties During Historic India Visit

U.S. President Barack Obama says the United States and India must do better to capitalize on untapped potential in their economic relationship - by removing some of the roadblocks to greater trade and investment. As VOA correspondent Aru Pande reports from New Delhi, Obama spoke after participating in India’s Republic Day celebration.
Video

Video US, EU Threaten New Russia Sanctions Over Ukraine

U.S. President Barack Obama has blamed Russia for an attack by Ukrainian separatists that left dozens dead in the port of Mariupol and cast further doubt on the viability of last year’s cease-fire with the Kyiv government. VOA’s Michael Bowman reports from Washington.
Video

Video White House Grapples With Yemen Counterterrorism Strategy

Reports say the U.S. has carried out a drone strike on suspected militants in Yemen, the first after President Barack Obama offered reassurances the U.S. is continuing its counterterrorism operations in the country. The future of those operations has been in question following the collapse last week of Yemen’s government. VOA White House correspondent Luis Ramirez reports.
Video

Video Kerry Warns Against Violence in Nigeria Election

US Secretary of State John Kerry visited Nigeria Sunday in a show of the level of concern within the U.S. and the international community over next month’s presidential election. Chris Stein reports.
Video

Video Zoo Animals Show Their Artistic Sides

The pursuit of happiness is so important, America's founding fathers put it in the Declaration of Independence. Any zookeeper will tell you animals need enrichment, just like humans do. So painting, and even music, are part of the Smithsonian National Zoo's program to keep the animals happy. VOA’s June Soh met some animal artists at the zoo in Washington. Faith Lapidus narrates.
Video

Video Worldwide Photo Workshops Empower Youth

Last September, 20 young adults from South Sudan took part in a National Geographic Photo Camp. They are among hundreds of students from around the world who have learned how to use a camera to tell the stories of the people in their communities through the powerful medium of photography. Three camp participants talked about their experiences recently on a visit to Washington. VOA’s Julie Taboh reports.
Video

Video Saudi, Yemen Developments Are Sudden Complications for Obama

The death of Saudi Arabia's King Abdullah and the collapse of Yemen’s government have cast further uncertainty on U.S. efforts to fight militants in the Middle East and also contain Iran’s influence in the region. VOA White House correspondent Luis Ramirez reports on the new complications facing the Obama administration and its Middle East policy.
Video

Video Progress, Some Areas of Disagreement in Cuba Talks

U.S. and Cuban officials are reporting progress from initial talks in Havana on re-establishing diplomatic ties. U.S. Assistant Secretary of State (for Western Hemisphere Affairs) Roberta Jacobson said while there was agreement on a broad range of issues, there also are some “profound disagreements” between Washington and Havana. VOA State Department correspondent Pam Dockins has the story.
Video

Video US, Japan Offer Lessons as Eurozone Launches Huge Stimulus

The Euro currency has fallen sharply after the European Central Bank announced a bigger-than-expected $67 billion-a-month quantitative easing program Thursday - commonly seen as a form of printing new money. Henry Ridgwell reports for VOA from London on whether the move might rescue the eurozone economy -- and what lessons have been learned from similar programs around the world.
Video

Video Nigerian Elections Pose Concern of Potential Conflict in 'Middle Belt'

Nigeria’s north-central state of Kaduna has long been the site of fighting between Muslims and Christians as well as between people of different ethnic groups. As the February elections approach, community and religious leaders are making plans they hope will keep the streets calm after results are announced. Chris Stein reports from the state capital, Kaduna.
Video

Video As Viewership Drops, Obama Puts His Message on YouTube

Ratings reports show President Obama’s State of the Union address this week drew the lowest number of viewers for this annual speech in 15 years. White House officials anticipated this, and the president has decided to take a non-traditional approach to getting his message out. VOA White House correspondent Luis Ramirez reports.
Video

Video S. Korean Businesses Want to End Trade Restrictions With North

Business leaders in South Korea are calling for President Park Geun-hye to ease trade restrictions with North Korea that were put in place in 2010 after the sinking of a South Korean warship.Pro-business groups argue that expanding trade and investment is not only good for business, it is also good for long-term regional peace and security. VOA’s Brian Padden reports.

Circumventing Censorship

An Internet Primer for Healthy Web Habits

As surveillance and censoring technologies advance, so, too, do new tools for your computer or mobile device that help protect your privacy and break through Internet censorship.
More

All About America

AppleAndroid