When the electricity went out in the Havana neighborhood where she lived, Jessi Calzado-Esponda remembers her family often brought out the guitars. This memory of singing and dancing in the darkness is one of few the 29-year-old has from her childhood on the island nation.

She left at age seven - an accidental refugee.

“There was some chaos,” Calzado-Esponda says about her unexpected departure. Her aunt had decided to emigrate from Cuba on a crowded raft. Somehow Calzado-Esponda and her grandmother, who were just there to say good-bye, ended up on the raft as it drifted out to sea.

Faced with the choice of swimming to shore or staying put, they stayed. Neither was a swimmer.

“Literally in the blink of an eye, I lost my mom, my immediate family and my beloved Cuba.” Calzado-Esponda would not see her family again for almost 20 years.

The raft was “rescued” by the U.S. Coast Guard. Calzado-Esponda, her aunt and grandmother were taken to Guantanamo Bay, where they lived for several months before they were resettled in Tampa, Florida.

Kim Kardashian (center) is seen in Cuba on a trip
Kim Kardashian (center) is seen in Cuba on a trip organized by Cuba Inspires. The Kardashians were among Jessi Calzado-Esponda's first clients.

That’s when Calzado-Esponda’s American life began, a story almost as remarkable as the one that got her to the United States. At one time homeless, she later founded a tourist agency which caters to, among other groups, celebrities, like reality TV stars, the Kardashians.

Homeless in America

“My first English words were, ‘Mister, mister, give me candy,’” Calzado-Esponda recalls. “I looked at it as a big adventure.”

Her first years in the U.S. were happy ones, but she missed her parents and brother. “I was always accustomed to being with people. It was a big adjustment for me not hanging out with my little cousins and brother.”

Several years after their arrival in Tampa, Calzado-Esponda’s aunt committed suicide.

“It was like losing a second mother all over again,” Calzado-Esponda says.

The adjustment was complicated by the fact that the aunt had been the small family’s breadwinner. Without her, Calzado-Esponda and her grandmother could not make ends meet and ended up in a homeless shelter.

“It was just really, really, really hard,” Calzado-Esponda admits. Sharing a bedroom with strangers and having to eat meals at certain times were nothing she was used to.

Jessi Calzado-Esponda (center) is seen at home in
Jessi Calzado-Esponda (center) is seen at home in Cuba before she left as an accidental refugee at the age of seven.

But something wonderful happened there too. A music teacher, who volunteered at the shelter, took an interest in Calzado-Esponda, who was then about 12, nudging her to play the piano, play the flute, play the guitar.

“What I didn’t know then was she was actually testing me to see my music accuracy.” Calzado-Esponda says. “I’ve always been very musical, my whole family actually.” The result was a six-year scholarship to what was then the Gulf Coast Youth Choirs.

Traveling with the choir, Calzado-Esponda developed a love of traveling, which would be important later, and was encouraged to apply to a magnet school for music.

In the meantime, the homeless shelter helped her grandmother get on her feet and find a job. Calzado-Esponda says her grandmother never learned to speak English or drive a car, but with community help, she found a new apartment and was able to support the pair.

Almost 20 years after she left Cuba, Jessi Calzado
Almost 20 years after she left Cuba, Jessi Calzado-Esponda now goes back regularly to see her relatives.

Cuba as inspiration

Calzado-Esponda moved to Washington, D.C., in her 20s and was working for a U.S. congressman when she was involved in a car accident that left her with a traumatic brain injury. Forced to leave her job, she couldn’t remember people’s names or conversations. She was nauseous and her back ached.

“It was one of the most heartbreaking things I have ever had to endure, worse than losing my family because you always plan for losing everything. Losing your own brain, you never plan for,” she says.

Two years later, she is better, if not completely recovered.

"I still have a really hard day sometimes, but despite all that, I choose to get up the next day and try again," she says.

When she learned her mother was sick, Calzado-Esponda applied for a visa to return to Cuba.

“Unfortunately, one day before I was able to come into Cuba, my mom passed away, so the very first time I met my whole family, was at my mom’s funeral,” she said.

But her reception – and Cuba – had a profound effect on her.

“It was very amazing to me how much love and support they showed me although they had just met me…the people are very nice, laid back and kind of in the moment," she said.

The office of Cuba Inspires is draped with U.S. an
The office of Cuba Inspires is draped with U.S. and Cuban national flags. (J. Soh/VOA)

Right after then-president Barack Obama announced an easing of relations between the U.S. and Cuba, Calzado-Esponda started her travel agency, Cuba Inspires, building on her ties to the island country to build insider tours for all kinds of groups.

“We’re able to show you a different perspective on Cuba, not the same story that everyone goes to," she says. "Whenever you go with us, it’s a custom itinerary.”

After more than a year of operation, Cuba Inspires is off to a good start. Calzado hopes to build on her success with events, such as the U.S.-Cuban youth choir competition, for which she recently won permission. She sees herself as an unofficial ambassador.

"I’ve always considered the United States and Cuba kind of like two divorced parents and the United States being my father, Cuba being my mother," she said. "And it is my job to kind of bridge the differences between them because I love both of them."