TAIPEI, TAIWAN - Since Taiwan industrialized in the 1960s, its workers have strived to do whatever their employers asked, including putting in free overtime, out of fear of being replaced.
“We wanted to contribute to our company, and in return, we want the company to respond in positive ways to our contributions,” said Chou Hsun-Rong, 43, a worker at a bonding material factory in suburban Taipei, Taiwan’s capital, who says he has long sacrificed personal time for the sake of his job.
Many workers in Taiwan, a manufacturing powerhouse and democratically ruled island off the coast of China, would like a better work-life balance to match their society’s growing affluence.
After 15 years of long work days, factory worker Chou is hoping to spend more time with his two small children.
“When we work overtime, it’s true that we are sacrificing our family time, or that we even neglect the fact that we feel unwell,” said Chou, adding that he and his colleagues worry about chronic illness from overwork. “So I wish working hours were shorter.”
The progress toward shorter working hours comes at a time when, unlike in many Western countries, workers in Taiwan have been gaining leverage, with the unemployment rate at less than 4 percent and the ratio of job openings to job seekers at 1.72 times, according to the Labor Ministry.
On December 6, lawmakers approved changes for the Labor Standards Act requiring companies to limit work to 40 hours a week and give full-time workers at least two of every seven days off. Hourly overtime pay will ratchet higher as extra hours accrue.
“To go from 48-hour weeks to this new labor law indicates that the voices of workers have been heard,” said Huang Chien-tai, secretary of the Taipei City Confederation of Trade Unions.
President Tsai Ing-wen promised to push for two-day weekends while campaigning for office. She has pledged to sign the bill before the year’s end.
The changes to Taiwan’s onerous labor regimen come despite resistance from employers used to demanding their staff work long and odd hours to meet customers’ fast shifting demands.
Foxconn Technology Group, the giant Taiwanese assembler of Apple products, has faced criticism for worker deaths and overwork at its China plants.
“Taiwanese people do work too much, I’d acknowledge that,” said Liang Kuo-yuan, chairman of the economic think tank Yuanta-Polaris Research Institute in Taipei. “The owners of businesses need to consider both employer and employee perspectives.”
Taiwanese worked 48-hour weeks until 2000, when the standard changed to 84 hours every two weeks, often spread over six days with no overtime pay. That limited many workers to just one day off. The 84-hour scheme was scrapped in January, with workweeks capped at 40 hours that could still be spread over more than five days.
Factories making appliances and gadgets, machinery and petrochemical products have long relied on flexible, constantly available workers willing to prove their loyalty by putting in long hours.
Exports much of GDP
“We’ve got to take care of workers and we need to go in that direction,” said Luo Huai-jia, spokesman for the Taiwan Electrical and Electronics Manufacturers Association, a group of 3,200 companies representing the backbone of Taiwan’s half-trillion-U.S. dollar economy.
“But for labor to want it all, we don’t think that’s fair,” Luo said. “A lot of enterprises are dependent on orders and you have to maintain some flexibility to complete them.”
Since exports make up about 60 percent of Taiwan’s GDP, productivity generally has been the top priority, even for workers.
“There may be more emphasis in Taiwan now on leisure, but if you don’t work, how can you afford that lifestyle?” said Wang Ya-wen, 35, who works for a manufacturing company with fluctuating orders she says the management cannot always control. “If you don’t get your work done, it’s always on your mind.”
At 2,124 working hours in 2015, Taiwan ranks fourth worldwide in terms of the average number of hours worked, after Mexico, Costa Rica and South Korea. Workers in Hong Kong, Japan and Singapore also often stay on the job 10 or more hours a day, leaving only after their supervisors go home.
Taiwan workers and regulators also share the same concern over karoshi, or death from overwork, that is prompting stricter regulation of overtime in Japan.
“The reason we need this law is to make sure employees are not tired and overworked,” said Wang Chin-jung, a senior Labor Ministry official. “We think employers should adjust their own policies.”
But democracy in Taiwan can be messy, and the new labor standards were no exception.
Holidays were lost
The latest change drew protests because it involved giving up seven holidays that were declared just this year as an interim measure to allow more time off.
About 3,000 trade union activists rallied outside parliament October 25 demanding to keep the new holidays. Some tried to break into the legislative compound, clashing with police. In later protests demonstrators lobbed stink bombs. At a December 2 demonstration, protesters doused a lawmaker with water and wrestled him to the ground.
The new holidays had caused confusion since teachers and public servants fell under a different schedule and did not qualify for most of the new holidays.
In the end, lawmakers sided with business, canceling all but one of the seven, giving private sector and government workers the same number, 21, each year.
Even before the new law was enacted, many companies were giving their staff two-day weekends.
Mobile phone film designer TeamChem Co.’s 14 workers leave before 5:30 p.m. on weekdays and stay home on weekends because they are doing brainwork rather than time-sensitive manufacturing jobs, Chief Executive Todd Yeh said.
“To have them take these days off doesn’t affect us much,” Yeh said. “We’re focused on knowhow. If employees have more time to rest then they aren’t so tired and are keener, so they’re less likely to make mistakes.”