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Samsung Adjusts Production of Galaxy Note 7 After Phones Catch Fire

  • Fern Robinson

FILE - A customer holds a Samsung Electronics Galaxy Note 7 smartphone at the headquarters of South Korean mobile carrier KT in Seoul, South Korea.

FILE - A customer holds a Samsung Electronics Galaxy Note 7 smartphone at the headquarters of South Korean mobile carrier KT in Seoul, South Korea.

South Korean electronics giant Samsung says it is "in the process of adjusting production volumes" on its beleaguered Galaxy Note 7 smartphone to ensure that the phones are safe.

Earlier Monday, the South Korean news agency Yonhap quoted an unnamed Samsung supplier as saying the conglomerate had suspended production of the Note 7 in cooperation with consumer safety regulators from South Korea, the United States and China following reports that leading U.S. phone retailers had stopped offering new smartphones as replacements because of safety concerns.

The Note 7 recall and Samsung's handling of incidents have left the company facing its biggest crisis in years. The South Korean tech giant has been dogged by problems with the smartphone catching fire since its release in August. The electronics firm confirmed the battery cell in the model was faulty and recalled 2.5 million phones in September, but media reports said the replacements were also catching fire.

Multiple pictures of the charred phones have been posted on social media, with their owners claiming the devices had randomly caught fire.

A Southwest Airlines flight was recently evacuated when a replacement Note 7 began smoking.

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