News / USA

Postal Workers Play Santa as Children's Letters Pile Up

Operation Santa works to deliver gifts to the needy this holiday season

Some of the 22 postal
Some of the 22 postal "elves" who volunteer to organize letters to Santa and arrange for the public or charities to "adopt" them.

Multimedia

Audio

About two million letters addressed to Santa Claus that have been received by the main post office in New York City this Christmas season. For the past 70 years, postal workers around the country have read those letters hoping to make those wishes come true. It's part of an annual effort called, Operation Santa.


"We open them, we process them, and we make them available for the public to read," says Pete Fontana, who oversees the 22 postal  "elves" who volunteer to organize the letters and arrange for the public or charities to "adopt" them. "Some of them are funny, some of them are sad. We've had a number of people walk out of here crying this year because the letters are so needy with people like a single mom with three kids just lost her job and they are being evicted."

Pete Fontana, who oversees Operation Santa, amid the stacks of children's letters addressed to Santa Claus.
Pete Fontana, who oversees Operation Santa, amid the stacks of children's letters addressed to Santa Claus.

Although Fontana has seen a rise in the number of such letters due to the troubled economy, he says many 'Dear Santa' letters do come from relatively well-off children. One boy sent a computer printed wish list containing 500 items.

Most of the children ask for things their parents can't afford, or the things they see other kids have.  That includes electronics like game systems, digital cameras and laptop  computers. Others just ask for the basics.

"Or sometimes they'll ask for a jacket for their mothers because their mother doesn't have winter clothes or they don't have sheets for the bed or they are all sleeping on the floor. They even ask for a bed. It's just amazing the things that they ask for."

A sample of one of the two million letters to Santa received by the main post office in New York.
A sample of one of the two million letters to Santa received by the main post office in New York.

Fontana recalls the letter from a severely disabled child who asked Santa for a high tech wheelchair that cost nearly $20,000.  "The family didn't have health insurance. So the boy sent us a picture of it, and they put it in the one of the local papers. The next day we had somebody sponsoring the child to get his wheelchair. It felt great."  

For postal elf, Antoinette, working with Operation Santa to help kids is a highlight of her year. She imagines the children's joy when  postal workers come to the door with the "Santa gifts" they've requested. In the next room, another Operation Santa elf hands out photocopied Santa letters to ordinary New Yorkers like Paul.

"I am here to hopefully make one little kid's Christmas a little bit brighter," he says. "They gave me 10 letters to read and hopefully one of them [will contain a request for] …something I can afford."  

Substitute Santa Erica sifts through letters before deciding which child she will buy for.
Substitute Santa Erica sifts through letters before deciding which child she will buy for.

A young woman named Erica is moved by all the requests for toys, but is more interested in helping out with practical gifts, such as socks, sweaters, jackets and other winter clothes needed to battle the harsh New York winter weather  

"Toys are definitely beneficial as well but I think the necessities are definitely more important at this time," says Erica, who hopes to make kids happy. "They can't control circumstances, the parents lose their jobs or the parents can't afford to get them a gift, and if I have the means to help, I definitely will."   

Of the millions of requests Operation Santa receives every year, only 15 percent are now answered with an actual gift, but the U.S. Postal Service has written a letter to Santa asking him to make that number even higher  during next year's holiday season.  

You May Like

US Gives Malaysia Questionable Upgrade in Human Trafficking Ranks

Malaysia’s upgrade seen as removing barrier to country’s participation in the US-led 12-nation Trans-Pacific Partnership More

Turkey, US Try to Establish Buffer Despite Differences

Coalition airstrikes in proposed zone would aim to drive out Islamic extremists, allowing targeted area to come under sway of anti-Assad rebels More

Video US: Millions Exploited by Vast Fortunes of Human Trafficking

State Department's annual report calls exploitation 'modern slavery,' brutalizing girls, women into prostitution and forcing men, women and children into low-wage jobs across the globe More

This forum has been closed.
Comments
     
There are no comments in this forum. Be first and add one

Featured Videos

Your JavaScript is turned off or you have an old version of Adobe's Flash Player. Get the latest Flash player.
US Calls Fight Against Human Trafficking a Must Wini
X
July 28, 2015 12:21 AM
The United States is promising not to give up its fight against what Secretary of State John Kerry calls the “scourge” of modern slavery. Officials released the country’s annual human trafficking report Monday – a report that’s being met with some criticism. VOA’s National Security correspondent Jeff Seldin has more from the State Department.
Video

Video US Calls Fight Against Human Trafficking a Must Win

The United States is promising not to give up its fight against what Secretary of State John Kerry calls the “scourge” of modern slavery. Officials released the country’s annual human trafficking report Monday – a report that’s being met with some criticism. VOA’s National Security correspondent Jeff Seldin has more from the State Department.
Video

Video Iran Nuclear Pact Wins Few New US Congressional Backers

Later this week, President Barack Obama returns from a trip to Africa to confront a U.S. Congress roiled by the nuclear accord with Iran, an agreement that has received the blessing of the U.N. Security Council. Days of intensive lobbying and testimony by top administration officials have won few new congressional supporters of the pact. VOA’s Michael Bowman reports.
Video

Video Washington DC Underground Streetcar Station to Become Arts Venue

Abandoned more than 50 years ago, the underground streetcar station in Washington D.C.’s historic DuPont Circle district is about to be reborn. The plan calls for turning the spacious underground platforms - once meant to be a transportation hub, - into a unique space for art exhibitions, presentations, concerts and even a film set. Roman Mamonov has more from beneath the streets of the U.S. capital. Joy Wagner narrates his report.
Video

Video Obama Encourages Kenya to Fix Cultures of Corruption, Discrimination

President Barack Obama bid farewell to Kenya Sunday with a major speech at as stadium outside the capital Nairobi where he called on Kenyans to change the cultures of corruption and discrimination that can hold society back. VOA East Africa Correspondent Gabe Joselow has the story.
Video

Video Europe’s Twin Crises Collide in Greece as Migrant Numbers Soar

Greece has replaced Italy as the main gateway for migrants into Europe, with more than 100,000 arrivals in the first six months of 2015. Many want to move further into Europe and escape Greece’s economic crisis, but they face widespread dangers on the journey overland through the Balkans. VOA's Henry Ridgwell reports.
Video

Video Stink Intensifies as Lebanon’s Trash Crisis Continues

After the closure of a major rubbish dump a week ago, the streets of Beirut are filling up with trash. Having failed to draw up a plan B, politicians are struggling to deal with the problem. John Owens has more for VOA from Beirut.
Video

Video Paris Rolls Out Blueprint to Fight Climate Change

A U.N. climate conference in December aims to produce an ambitious agreement to fight heat-trapping greenhouse gases. But many local governments are not waiting, and have drafted their own climate action plans. That’s the case with Paris — which is getting special attention, since it’s hosting the climate summit. Lisa Bryant takes a look for VOA at the transformation of the French capital into an eco-city.
Video

Video Racially Diverse Spider-Man Takes Center Stage

Whether it’s in a comic book or on the big screen, fans have always known the man behind the Spider-Man mask as Peter Parker. But that is changing, at least in the comic book world. Marvel Comics announced that a character called Miles Morales will replace Peter Parker as Spider-Man in a new comic book series. He is half Latino, half African American, and he is quite popular among comic book fans. Correspondent Elizabeth Lee reports from Los Angeles.
Video

Video California Towns Welcome Special Olympics Athletes

Cities and towns in Southern California are greeting thousands of athletes who are arriving for Special Olympics, a competition for people with intellectual disabilities. The games will run from July 25th through August 2nd. VOA's Mike O'Sullivan reports from Pasadena, California, where athletes from Namibia, Singapore and Tanzania got a rousing welcome from local residents.
Video

Video Critics of Japan Defense Policy Focus on Okinawa

In Okinawa, many locals have long complained that Tokyo places an unfair burden on the tiny island by locating most of Japan's U.S. military bases there. As Japan's government moves toward strengthening and expanding the country's defense policies, opponents of those plans are joining local protesters in Okinawa, voicing concern about where the country is headed. VOA’s Brian Padden reports from Okinawa.
Video

Video IS Uses Chemical Weapons in Syrian Attack

Islamic State militants have added a new weapon in their arsenal of fear: chemical weapons. VOA Kurdish service reporter Zana Omer was on the scene within hours of a recent attack in Hasakah, Syria, and has details of the subsequent investigation, in this report narrated by Miguel Amaya.
Video

Video Historic Symbol Is Theme of Vibrant New Show

A new exhibit in Washington is paying tribute to the American flag with a wide and eclectic selection of artwork that uses the historic symbol as its central theme. VOA’s Julie Taboh was at the DC Chamber of Commerce for the show’s opening.
Video

Video Hoverbike Flying Toward Reality

Another long-standing dream of many technological inventors is quickly approaching reality: U.S.- and British-based firms are cooperating in the development of an individual flying platform they call a hoverbike. They say it may revolutionize the concept of flying, including in the U.S. military. VOA’s George Putic reports.
Video

Video As Japan Expands Defense Role, Protests Follow

The Japanese government is moving forward with a controversial security bill that would authorize the military to fight abroad for the first time since World War II. Leaders say it is critical to defend against rising threats from China and North Korea. VOA’s Brian Padden reports from Japan on the big changes ahead, and the opposition they are drawing.
Video

Video Replacing Poppies with Coffee in Myanmar

The remote mountains of Myanmar’s Shan state are home to the second-largest opium-producing region in the world. After a drop during the 2000s, production surged in the past eight years to feed an increasing demand for heroin in China. But farmers are now making less on the crop, and the U.N. is hoping many will make the switch to growing coffee. Daniel de Carteret reports for VOA from Taunggyi.

VOA Blogs