News / USA

Postal Workers Play Santa as Children's Letters Pile Up

Operation Santa works to deliver gifts to the needy this holiday season

Some of the 22 postal  "elves" who volunteer to organize letters to Santa and arrange for the public or charities to "adopt" them.
Some of the 22 postal "elves" who volunteer to organize letters to Santa and arrange for the public or charities to "adopt" them.

Multimedia

Audio

About two million letters addressed to Santa Claus that have been received by the main post office in New York City this Christmas season. For the past 70 years, postal workers around the country have read those letters hoping to make those wishes come true. It's part of an annual effort called, Operation Santa.


"We open them, we process them, and we make them available for the public to read," says Pete Fontana, who oversees the 22 postal  "elves" who volunteer to organize the letters and arrange for the public or charities to "adopt" them. "Some of them are funny, some of them are sad. We've had a number of people walk out of here crying this year because the letters are so needy with people like a single mom with three kids just lost her job and they are being evicted."

Pete Fontana, who oversees Operation Santa, amid the stacks of children's letters addressed to Santa Claus.
Pete Fontana, who oversees Operation Santa, amid the stacks of children's letters addressed to Santa Claus.

Although Fontana has seen a rise in the number of such letters due to the troubled economy, he says many 'Dear Santa' letters do come from relatively well-off children. One boy sent a computer printed wish list containing 500 items.

Most of the children ask for things their parents can't afford, or the things they see other kids have.  That includes electronics like game systems, digital cameras and laptop  computers. Others just ask for the basics.

"Or sometimes they'll ask for a jacket for their mothers because their mother doesn't have winter clothes or they don't have sheets for the bed or they are all sleeping on the floor. They even ask for a bed. It's just amazing the things that they ask for."

A sample of one of the two million letters to Santa received by the main post office in New York.
A sample of one of the two million letters to Santa received by the main post office in New York.

Fontana recalls the letter from a severely disabled child who asked Santa for a high tech wheelchair that cost nearly $20,000.  "The family didn't have health insurance. So the boy sent us a picture of it, and they put it in the one of the local papers. The next day we had somebody sponsoring the child to get his wheelchair. It felt great."  

For postal elf, Antoinette, working with Operation Santa to help kids is a highlight of her year. She imagines the children's joy when  postal workers come to the door with the "Santa gifts" they've requested. In the next room, another Operation Santa elf hands out photocopied Santa letters to ordinary New Yorkers like Paul.

"I am here to hopefully make one little kid's Christmas a little bit brighter," he says. "They gave me 10 letters to read and hopefully one of them [will contain a request for] …something I can afford."  

Substitute Santa Erica sifts through letters before deciding which child she will buy for.
Substitute Santa Erica sifts through letters before deciding which child she will buy for.

A young woman named Erica is moved by all the requests for toys, but is more interested in helping out with practical gifts, such as socks, sweaters, jackets and other winter clothes needed to battle the harsh New York winter weather  

"Toys are definitely beneficial as well but I think the necessities are definitely more important at this time," says Erica, who hopes to make kids happy. "They can't control circumstances, the parents lose their jobs or the parents can't afford to get them a gift, and if I have the means to help, I definitely will."   

Of the millions of requests Operation Santa receives every year, only 15 percent are now answered with an actual gift, but the U.S. Postal Service has written a letter to Santa asking him to make that number even higher  during next year's holiday season.  

You May Like

Video Miami Cubans Divided on New US Policy

While older, more conservative Cuban Americans have promoted anti-Castro political movement for years, younger generations say economically, it is time for change More

2014 Sees Dramatic Uptick in Boko Haram Abductions

Militants suspected in latest mass kidnapping of over 100 people in Gumsuri, Nigeria on Sunday More

Video Cuba Deal Is Major Victory for Pope

Role of Francis hailed throughout US, Latin America - though some Cuban-American Catholics have mixed feelings More

This forum has been closed.
Comments
     
There are no comments in this forum. Be first and add one

Featured Videos

Your JavaScript is turned off or you have an old version of Adobe's Flash Player. Get the latest Flash player.
Sudan School Becomes Target of Aerial Attacksi
X
December 19, 2014 12:45 AM
The school dropout rate is at an all-time high in Sudan's South Kordofan state because many schools have been destroyed during the three-year civil war between the government and SPLA-N rebel forces. Adam Bailes visited Sudan's Nuba Mountains' region and reports many children are simply too scared to go to school
Video

Video Sudan School Becomes Target of Aerial Attacks

The school dropout rate is at an all-time high in Sudan's South Kordofan state because many schools have been destroyed during the three-year civil war between the government and SPLA-N rebel forces. Adam Bailes visited Sudan's Nuba Mountains' region and reports many children are simply too scared to go to school
Video

Video VOA Reporter Tours Devastated Peshawar School

Islamist militants wearing military uniforms and strapped with explosives attacked a military run school Tuesday in the northwestern Pakistani city of Peshawar. At least 141 people were killed in the horrific attack, most of them young students. VOA reporter Ayaz Gul visited the devastated school and attended the funeral of the principal who courageously tried to save her students from the deadly attack.
Video

Video Nigerians Fleeing Boko Haram Languish in Camp Near Capital

In its five-year effort to impose Islamic law in northeastern Nigeria, the Boko Haram extremist group has killed thousands of people and forced hundreds of thousands to flee. Some of those who ran for their lives now live in squalor on the edges of the capital, Abuja. Chris Stein reports for VOA.
Video

Video Putin Says Russian Economy Will Emerge Stronger

Russian President Vladimir Putin has said his country's sinking economy will not only recover but also become stronger, despite falling oil prices and Western sanctions over Ukraine. VOA's Daniel Schearf reports.
Video

Video Detained Turkish Journalists Follow Teachings of US-Based Preacher

The Turkish government’s jailing of critical journalists has sparked international condemnation and is being seen as an effort to undermine the followers of an ailing Turkish preacher based in the United States. VOA religion reporter Jerome Socolovsky has more.
Video

Video ‘Anti-Islamization’ Marches Increase Tensions In Germany

Anti-immigrant rallies in Germany have been building in recent weeks, peaking Monday night in the city of Dresden where tens of thousands of people turned out to demonstrate against what they call the ‘Islamization’ of the West. Germany has offered asylum to more Syrian refugees than any other country, and this appears to have set off the protests. Henry Ridgwell reports from London.
Video

Video Aceh Rebuilt Decade After Tsunami, But Scars Remain

On December 26, 2004 there was an earthquake in the Indian Ocean so powerful it caused the Earth’s axis to wobble a few centimeters. Onshore on the island of Sumatra, the resulting tsunami was devastating. A decade later, VOA Correspondent Steve Herman reports from Banda Aceh, Indonesia, where although there is little remaining evidence of the physical devastation, the psychological scars among survivors remain.
Video

Video Refugees Living in Kenya Long for Peace in the Home Countries

Kenya is host to numerous refugees seeking safe haven from conflict. Immigrants from Somalia face challenges in their new lives in Kenya. Ahead of International Migrants Day (December 18) Lenny Ruvaga has more for VOA News from the Kenyan capital.

All About America

AppleAndroid