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Asiana Adopts New Pilot Training After US Crash

Asiana Adopts New Pilot Trainingi
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February 15, 2014
Asiana Airlines is changing its training for pilots to encourage crews to talk more and change cockpit culture. A U.S. investigation found the corporate culture may have been an issue in last year’s deadly Asiana crash in California. VOA’s Carolyn Presutti continues her reporting on the crash, bringing us up-to-date on what this means for aviation.

Asiana Adopts New Pilot Training

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— After a deadly crash landing last summer in San Francisco, Asiana Airlines is changing its training for pilots to encourage crews to talk more and change cockpit culture.

A U.S. investigation found that corporate culture may have been an issue in lthe crash.

"It's a reality that within our country there is a leaning toward a patriarchal culture and many pilots work and fly within the strict military order," Asiana's chief executive Kim Soo-cheon said this week at a press conference in Seoul.

Asiana Flight 214, a Boeing 777, crashed on landing on a runway in July. Three people died and 180 were injured.

The following month, VOA was the first to report that the crash could be linked to a culture of "cockpit hierarchy." That's when one pilot defers to a senior officer, even if the junior pilot fears imminent danger.

A U.S. National Transportation Safety Board hearing on the crash in December showed that one pilot did not feel he had the authority to abort the low and slow landing.

And now, Asiana airlines is changing the way it trains pilots.

Asiana Airlines CEO Kim Soo Cheon (R) speaks at a press conference in Seoul, Feb. 10, 2014.Asiana Airlines CEO Kim Soo Cheon (R) speaks at a press conference in Seoul, Feb. 10, 2014.
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Asiana Airlines CEO Kim Soo Cheon (R) speaks at a press conference in Seoul, Feb. 10, 2014.
Asiana Airlines CEO Kim Soo Cheon (R) speaks at a press conference in Seoul, Feb. 10, 2014.
South Korea’s second-largest airline will encourage a friendlier culture in the cockpit, instead of one based on airline seniority, military status or age.

“Why would you have two pilots in the airplane if they aren’t going to talk to each other?” asked David Kirstein, who works in aviation regulatory law. He’s not surprised by the new training.

“There’s probably pressure from the U.S. aviation officials, the NTSB, or their own government," he said. "And there may be a fall-off on traffic. Consumers are worried. If people aren't flying that would be the most motivating factor there is.”

Kirstein said other airlines should take note of Asiana’s improvements and understand the importance of open communication in the cockpit.

Carolyn Presutti

Carolyn Presutti is an award-winning television reporter who works out of VOA’s Washington headquarters.  She has won an Emmy, many Associated Press awards, and a Clarion for her coverage of Haiti,  national politics, the southern economy, and the 9/11 bombing anniversary.  In 2013, Carolyn aired exclusive stories on the Syrian medical crisis and the Asiana plane crash, and was VOA’s chief reporter from the Boston Marathon bombing.

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