News / Africa

Ethiopia Introduces Health-Care Phone Service

Karsi Tadicha and her children stand next to their house in Bule Duba village, on the outskirts of Moyale, Ethiopia, June 2009. (file photo)Karsi Tadicha and her children stand next to their house in Bule Duba village, on the outskirts of Moyale, Ethiopia, June 2009. (file photo)
x
Karsi Tadicha and her children stand next to their house in Bule Duba village, on the outskirts of Moyale, Ethiopia, June 2009. (file photo)
Karsi Tadicha and her children stand next to their house in Bule Duba village, on the outskirts of Moyale, Ethiopia, June 2009. (file photo)
Ethiopia is launching medical services over the phone. A young Ethiopian doctor is starting the service in an attempt to improve access to health care across the country.
 
"HelloDoctor" is Ethiopia’s first general medical hotline, in which a small fee is taken from a person’s mobile phone credit to receive medical advice or request home-care service.
 
Dr. Yohans Wodaje is the young Ethiopian doctor who founded HelloDoctor. He said that healthcare services for the average Ethiopian will improve through the new service, as there are not enough doctors and clinics for the whole population.
 
“Despite the huge improvement that Ethiopia made in the past 10 years regarding health coverage in its attempt to make universal basic health coverage a reality of the Ethiopian people, there are still many big challenges," he said. "And you have a very few number of highly skilled, highly specialized professionals, then you definitely need to link technology with those professionals to multiply the effect that they would have.”

Phone consultations

Getting medical advice by phone has happened in the United States, Canada, Australia and more recently also in parts of Latin America and Asia. A common question about the practice is whether doctors can give adequate advice without seeing the patient.
 
Wodaje agreed that face-to-face consultations are preferable. He said, though, that it is not always realistic in Ethiopia.
 
“We opt for phone-based consultations in situations, especially if you have to travel long distances to get to a health facility, if you have to wait in long lines to get to a health professional," he said. "And also, the professionals you need may not always be of the level that is required to help you.”
 
An average conversation lasts four minutes and costs about $2, which is still a lot of money for most Ethiopians. But a visit to a clinic, including transportation costs when living outside the city, usually adds up to $15.

Physicians prepared

The doctors working for the service are mostly in their late 20s. It provides them with extra employment, something the government might welcome because many doctors today pursue careers abroad.
 
Anteneh Kassahun plans to become one of the doctors for the service.  He feels it gives him more opportunities.
 
“The first thing is, we will help our country, especially those who live in rural areas, they don’t get doctors. So when they need the health information they can call us and right away we will support them," said Kassahun. "The second thing is we have jobs in different hospitals and clinics, so we do it in our free time. The third thing is we get other training, especially how to talk to people, how to communicate with people and other things. And the fourth thing is we get extra money.”

Vast medical need

The Ethiopian government has employed 10 times as many health extension workers in recent years, but there is still a long way to go before everybody in the country can easily access health care.  

Ahmed Emano of the Ethiopian Ministry of Health said that Ethiopia needs the involvement of private initiatives to improve health-care services in the country.

“If you take the private clinics in Addis Ababa, there are 2,015 health services in Addis Ababa only. From this, about 60 percent - more than 60 percent - are private services," said Emano. "So the government is already supporting all private partners and we establish public-private partnership with private service givers, so especially when we say the high level and some specialized services, we give support to private people who can afford to establish this type of services in the country.”

The World Health Organization recommends that in any country there should be no less than one doctor for every 10,000 citizens. Ethiopia currently has one doctor employed for every 33,500 people.
 
The pressure on health services in Ethiopia is due to increase as the population - now at 85 million - continues growing rapidly. Also, people in rural areas generally lack access to health care, and 84 percent of Ethiopians live in the rural parts of the country.

You May Like

Thousands of Ethiopian Israelis Rally Against Racism

PM Netanyahu says he will meet Damas Pakada, the Ethiopia-born Israeli soldier who was filmed being beaten by two policemen More

Ten Migrants Drown in Mediterranean, 4,800 Rescued

All of those rescued are being ferried to Italian ports, with some arriving on Italy's southernmost island, Lampedusa, and others taken to Sicily and Calabria More

HRW: Saudis Using US Cluster Bombs in Yemen

Human Rights Watch says photographs, video and other evidence have emerged indicating cluster munitions have been used in 'recent weeks' in airstrikes in Houthi stronghold in northern Yemen More

This forum has been closed.
Comments
     
There are no comments in this forum. Be first and add one

Featured Videos

Your JavaScript is turned off or you have an old version of Adobe's Flash Player. Get the latest Flash player.
From Aleppo To Berlin: Band of Brothers Escapes Civil Wari
X
Henry Ridgwell
May 03, 2015 1:12 AM
Hundreds of thousands of Syrians have fled the civil war in their country and journeyed to Europe by boat across the Mediterranean. It is a terrifying ordeal with dangers at every turn. A group of Syrian brothers and their friends describe their ordeal as they try to reach Germany. VOA's Henry Ridgwell reports. ...
Video

Video From Aleppo To Berlin: Band of Brothers Escapes Civil War

Hundreds of thousands of Syrians have fled the civil war in their country and journeyed to Europe by boat across the Mediterranean. It is a terrifying ordeal with dangers at every turn. A group of Syrian brothers and their friends describe their ordeal as they try to reach Germany. VOA's Henry Ridgwell reports. ...
Video

Video Rural Nepal Suffers Brunt of Quake’s Devastation

Nepal is still coming to grips with the full extent of the devastation and misery caused by last Saturday’s magnitude 7.8 earthquake. Some of the hardest-hit communities have been cut off by landslides making it difficult to assess the precise toll. A VOA News crew has been among the first to reach a few of the smaller, remote communities. Correspondent Steve Herman reports from the Sindhupolchak district, east of Kathmandu, which suffered greatly in Nepal’s worst quake in more than 80 years.
Video

Video Black Families Use Baltimore Case to Revisit 'Police Talk'

Following Freddie Gray’s death in police custody this month, VOA interviewed black families throughout the eastern U.S. city of Baltimore about how they discuss the case. Over and over, parents pointed to a crucial talk they say every black mother or father has with their children. Victoria Macchi has more on how this conversation is passed down through generations.
Video

Video Middle East Atheist Channel Defies Taboo

In Egypt, a deeply religious country in a deeply religious region, atheism is not only taboo, it is dangerous. It is sometimes even criminal to publicly declare nonbelief. Despite the danger, one group of activists is pushing back with a new online channel that defends the right not to believe. VOA’s Heather Murdock reports.
Video

Video Nepal Quake Survivors Tell Their Stories

Against all hope, rescuers have found a few more survivors of the devastating earthquake that hit Nepal last Saturday. Mountain climbers and hikers trapped in remote places also have been airlifted to safety, and aid is finally reaching people in the areas closest to the quake's epicenter. Survivors and rescuers are now recounting their experience. Zlatica Hoke has this story.
Video

Video Lessons for Germany, Europe Remain on Anniversary of WWII's End

The 70th anniversary of the end of World War II will be marked May 8-9 in all European countries except Germany, which lost the war. How is the war viewed there, and what impact is it still having? From Berlin, VOA’s Al Pessin reports.
Video

Video 'Woman in Gold' Uses Artwork as Symbol of Cultural Identity

Simon Curtis’ legal drama, "Woman in Gold," is based on the true story of an American Jewish refugee from Austria who fights to reclaim a famous Gustav Klimt painting stolen from her family by the Nazis during World War II. It's a haunting film that speaks to the hearts of millions who have sought to reclaim their past, stripped from them 70 years ago. VOA's Penelope Poulou reports.
Video

Video Nepal Town Destroyed By Quake Counts Itself Lucky

Foreign search teams on Wednesday began reaching some of the communities outside Kathmandu that suffered worse damage than Nepal’s capital from last Saturday’s massive earthquake. VOA Correspondent Steve Herman is in Sankhu - a town of about 10,000 people - where there is relief the death toll is not higher despite widespread destruction.
Video

Video First Surgical Glue Approved for Use Inside Body

While medical adhesives are becoming more common, none had been approved for use inside the body until now. Earlier this year, the first ever biodegradable surgical glue won that approval from the U.S. Food and Drug Administration. VOA’s Rosanne Skirble reports on the innovation and its journey from academia to market.
Video

Video Somali Hotel Chain Owner Strives to Make a Difference

Many in the Somali diaspora are returning home to make a new life despite the continuing risks. Since 2011 when a military campaign against Al-Shabab militants began making progress, members of the diaspora community have come back to open hospitals, schools, hotels, restaurants and other businesses. Abdulaziz Billow in Mogadishu profiles the owner of a chain of hotels and restaurants who is helping to bring change to the once-deadly Somali capital.
Video

Video Study: One in Six Species Threatened with Extinction

Climate change is transforming the planet. Unless steps are taken to reduce global warming, scientists predict rising seas, stronger and more frequent storms, drought, fire and floods. As VOA’s Rosanne Skirble reports, a new study on species extinction underscores the need to take action to avoid the most catastrophic effects of rising temperatures.
Video

Video Taviani Brothers' 'Wondrous Boccaccio' Offers Tales of Love, Humor

The Italian duo of Paolo and Vittorio Taviani have been making movies for half a century: "The Night of the Shooting Stars," "Padre Padrone," "Good Morning, Babylon." Now in their 80s, the brothers have turned to one of the treasures of Italian culture for their latest film. VOA’s Carolyn Weaver reports.
Video

Video Child Migrants Cross Mediterranean Alone, Face Unknown Future

Among the thousands of migrants making the deadly journey by boat to Europe, there are unaccompanied girls and boys. Some have been sent by relatives to earn money; others are orphaned or fleeing war. From a shelter for young migrants in the Sicilian town of Caltagirone, VOA's Henry Ridgwell reports.
Video

Video Baltimore Riots Shed Light on City’s Troubled Past

National Guard troops took up positions Tuesday in Baltimore, Maryland, as authorities tried to restore order after rioting broke out a day earlier. It followed Monday's funeral of a 25-year-old black man who died while in police custody earlier this month. VOA's Chris Simkins reports.
Video

Video Challenges Await Aid Organizations on the Ground in Nepal

A major earthquake rocked Nepal on Saturday and killed thousands, injured thousands more and sent countless Nepalese outside to live in makeshift tent villages. The challenges to Nepal are enormous, with some reconstruction estimates at around $5 billion. Aid workers from around the world face challenges getting into Nepal, which likely makes for a difficult recovery. Arash Arabasadi has the story from Washington.

Poll: Baltimore Police Charged

Poll archive

VOA Blogs