News / Africa

    Ethiopia Introduces Health-Care Phone Service

    Karsi Tadicha and her children stand next to their house in Bule Duba village, on the outskirts of Moyale, Ethiopia, June 2009. (file photo)Karsi Tadicha and her children stand next to their house in Bule Duba village, on the outskirts of Moyale, Ethiopia, June 2009. (file photo)
    x
    Karsi Tadicha and her children stand next to their house in Bule Duba village, on the outskirts of Moyale, Ethiopia, June 2009. (file photo)
    Karsi Tadicha and her children stand next to their house in Bule Duba village, on the outskirts of Moyale, Ethiopia, June 2009. (file photo)
    Ethiopia is launching medical services over the phone. A young Ethiopian doctor is starting the service in an attempt to improve access to health care across the country.
     
    "HelloDoctor" is Ethiopia’s first general medical hotline, in which a small fee is taken from a person’s mobile phone credit to receive medical advice or request home-care service.
     
    Dr. Yohans Wodaje is the young Ethiopian doctor who founded HelloDoctor. He said that healthcare services for the average Ethiopian will improve through the new service, as there are not enough doctors and clinics for the whole population.
     
    “Despite the huge improvement that Ethiopia made in the past 10 years regarding health coverage in its attempt to make universal basic health coverage a reality of the Ethiopian people, there are still many big challenges," he said. "And you have a very few number of highly skilled, highly specialized professionals, then you definitely need to link technology with those professionals to multiply the effect that they would have.”

    Phone consultations

    Getting medical advice by phone has happened in the United States, Canada, Australia and more recently also in parts of Latin America and Asia. A common question about the practice is whether doctors can give adequate advice without seeing the patient.
     
    Wodaje agreed that face-to-face consultations are preferable. He said, though, that it is not always realistic in Ethiopia.
     
    “We opt for phone-based consultations in situations, especially if you have to travel long distances to get to a health facility, if you have to wait in long lines to get to a health professional," he said. "And also, the professionals you need may not always be of the level that is required to help you.”
     
    An average conversation lasts four minutes and costs about $2, which is still a lot of money for most Ethiopians. But a visit to a clinic, including transportation costs when living outside the city, usually adds up to $15.

    Physicians prepared

    The doctors working for the service are mostly in their late 20s. It provides them with extra employment, something the government might welcome because many doctors today pursue careers abroad.
     
    Anteneh Kassahun plans to become one of the doctors for the service.  He feels it gives him more opportunities.
     
    “The first thing is, we will help our country, especially those who live in rural areas, they don’t get doctors. So when they need the health information they can call us and right away we will support them," said Kassahun. "The second thing is we have jobs in different hospitals and clinics, so we do it in our free time. The third thing is we get other training, especially how to talk to people, how to communicate with people and other things. And the fourth thing is we get extra money.”

    Vast medical need

    The Ethiopian government has employed 10 times as many health extension workers in recent years, but there is still a long way to go before everybody in the country can easily access health care.  

    Ahmed Emano of the Ethiopian Ministry of Health said that Ethiopia needs the involvement of private initiatives to improve health-care services in the country.

    “If you take the private clinics in Addis Ababa, there are 2,015 health services in Addis Ababa only. From this, about 60 percent - more than 60 percent - are private services," said Emano. "So the government is already supporting all private partners and we establish public-private partnership with private service givers, so especially when we say the high level and some specialized services, we give support to private people who can afford to establish this type of services in the country.”

    The World Health Organization recommends that in any country there should be no less than one doctor for every 10,000 citizens. Ethiopia currently has one doctor employed for every 33,500 people.
     
    The pressure on health services in Ethiopia is due to increase as the population - now at 85 million - continues growing rapidly. Also, people in rural areas generally lack access to health care, and 84 percent of Ethiopians live in the rural parts of the country.

    You May Like

    US Lawmakers Vow to Continue Immigrant Program for Afghan Interpreters

    Congressional inaction threatens funding for effort which began in 2008 and has allowed more than 20,000 interpreters, their family members to immigrate to US

    Brexit's Impact on Russia Stirs Concern

    Some analysts see Brexit aiding Putin's plans to destabilize European politics; others note that an economically unstable Europe is not in Moscow's interests

    US to Train Cambodian Government on Combating Cybercrime

    Concerns raised over drafting of law, as critics fear cybercrime regulations could be used to restrict freedom of expression and stifle political dissent

    This forum has been closed.
    Comments
         
    There are no comments in this forum. Be first and add one

    By the Numbers

    Featured Videos

    Your JavaScript is turned off or you have an old version of Adobe's Flash Player. Get the latest Flash player.
    Baghdad Bikers Defy War with a Roari
    X
    June 28, 2016 10:33 AM
    Baghdad is a city of contradictions. War is a constant. Explosions and kidnappings are part of daily life. But the Iraqi capital remains a thriving city, even if a little beat up. VOA's Sharon Behn reports on how some in Baghdad are defying the stereotype of a nation at war by pursuing a lifestyle known for its iconic symbols of rebellion: motorbikes, leather jackets and roaring engines.
    Video

    Video Baghdad Bikers Defy War with a Roar

    Baghdad is a city of contradictions. War is a constant. Explosions and kidnappings are part of daily life. But the Iraqi capital remains a thriving city, even if a little beat up. VOA's Sharon Behn reports on how some in Baghdad are defying the stereotype of a nation at war by pursuing a lifestyle known for its iconic symbols of rebellion: motorbikes, leather jackets and roaring engines.
    Video

    Video Melting Pot of Immigrants Working to Restore US Capitol Dome

    The American Iron Works company is one of the firms working to renovate the iconic U.S. Capitol Dome. The company employs immigrants of many different cultural and national backgrounds. VOA’s Arman Tarjimanyan has more.
    Video

    Video Testing Bamboo as Building Material

    For thousands of years various species of bamboo - one of the world's most versatile plants - have been used for diverse purposes ranging from food and medicine to textiles and construction. But its use on a large scale is hampered because it's not manufactured to specific standards but grown in the ground. A University of Pittsburgh professor is on track to changing that. VOA’s George Putic reports.
    Video

    Video Orphanage in Iraqi City Houses Kids Who Lost their Parents to Attacks by IS

    An orphanage in Iraqi Kurdistan has become home to scores of Yazidi children who lost their parents after Islamic State militants took over Sinjar in Iraq’s Nineveh Province in 2014. Iraqi Kurdish forces backed by the U.S. airstrikes have since recaptured Sinjar but the need for the care provided by the orphanage continues. VOA’s Kawa Omar filed this report narrated by Rob Raffaele.
    Video

    Video Re-Opening Old Wounds in a Bullet-Riddled Cultural Landmark

    A cultural landmark before Lebanon’s civil war transformed it into a nest of snipers, Beirut’s ‘Yellow House’ is once again set to play a crucial role in the city.  Built in a neo-Ottoman style in the 1920s, in September it is set to be re-opened as a ‘memory museum’ - its bullet-riddled walls and bunkered positions overlooking the city’s notorious ‘Green Line’ maintained for posterity. John Owens reports from Beirut.
    Video

    Video Brexit Resounds in US Presidential Contest

    Britain’s decision to leave the European Union is resounding in America’s presidential race. As VOA’s Michael Bowman reports, Republican presumptive nominee Donald Trump sees Britain’s move as an affirmation of his campaign’s core messages, while Democrat Hillary Clinton sees the episode as further evidence that Trump is unfit to be president.
    Video

    Video New York Pride March A Celebration of Life, Mourning of Loss

    At this year’s march in New York marking the end of pride week, a record-breaking crowd of LGBT activists and allies marched down Manhattan's Fifth Avenue, in what will be long remembered as a powerful display of solidarity and remembrance for the 49 victims killed two weeks ago in an Orlando gay nightclub.
    Video

    Video NASA Juno Spacecraft, Nearing Jupiter, to Shed Light on Gas Giant

    After a five-year journey, the spacecraft Juno is nearing its destination, the giant planet Jupiter, where it will enter orbit and start sending data back July 4th. As Mike O'Sullivan reports from Pasadena, California, the craft will pierce the veil of Jupiter's dense cloud cover to reveal its mysteries.
    Video

    Video Orlando Shooting Changes Debate on Gun Control

    It’s been nearly two weeks since the largest mass shooting ever in the United States. Despite public calls for tighter gun control laws, Congress is at an impasse. Democratic lawmakers resorted to a 1960s civil rights tactic to portray their frustration. VOA’s Carolyn Presutti explains how the Orlando, Florida shooting is changing the debate.
    Video

    Video Tunisian Fishing Town Searches for Jobs, Local Development Solutions

    As the European Union tries to come to grips with its migrant crisis, some newcomers are leaving voluntarily. But those returning to their home countries face an uncertain future.  Five years after Tunisia's revolution, the tiny North African country is struggling with unrest, soaring unemployment and plummeting growth. From the southern Tunisian fishing town of Zarzis, Lisa Bryant takes a look for VOA at a search for local solutions.
    Video

    Video 'American Troops' in Russia Despite Tensions

    Historic battle re-enactment is a niche hobby with a fair number of adherents in Russia where past military victories are played-up by the Kremlin as a show of national strength. But, one group of World War II re-enactors in Moscow has the rare distinction of choosing to play western ally troops. VOA's Daniel Schearf explains.
    Video

    Video Muslim American Mayor Calls for Tolerance

    Syrian-born Mohamed Khairullah describes himself as "an American mayor who happens to be Muslim." As the three-term mayor of Prospect Park, New Jersey, he believes his town of 6,000 is an example of how ethnicity and religious beliefs should not determine a community's leadership. Ramon Taylor has this report from Prospect Park.

    Special Report

    Adrift The Invisible African Diaspora