News / Asia

India to Shut Down Telegram Service

An Indian woman, foreground left, waits to send a telegram at Bharat Sanchar Nigam Limited (BSNL), a state-run telecom company in Bangalore, India, June 14, 2013.
An Indian woman, foreground left, waits to send a telegram at Bharat Sanchar Nigam Limited (BSNL), a state-run telecom company in Bangalore, India, June 14, 2013.
Anjana Pasricha
Indian authorities are shutting down the country’s 163-year-old telegram service in mid-July as customers choose more modern communication methods over the long-trusted standard. Although several countries continue with the telegram service, India is the last to use it on a large scale.

End of an era     
 
Manoj Sachthey, 63, read the news that the last telegram will be sent out on July 14th with nostalgia. “Taar” as it is called in India is inextricably linked with key moments of his life: the unexpected death of a young uncle; news that he was admitted to a prestigious masters in business administration program in 1971. 

He said the arrival of a telegram always raised heartbeats. “Receiving a telegram used to be a very major event in the household….one used to wonder, whether it is carrying good news, bad news,” he stated.  
 
For more than 130 years after being launched by India’s former British rulers in 1850, the telegram was the backbone of urgent communication. The terse messages announced momentous events: the death of a family member, the birth of a child, news of a soldier on the warfront.
 
It is believed to have played a role in the country’s history. Transmissions across telegraph wires helped the British suppress a popular revolt against their rule in 1857. Cutting telegraph wires later became a popular form of nationalist protest.
 
The service survived the advent of the landline telephone and email because of low telephone density and very limited access to the internet.
 
But the proliferation of mobile phones through the remotest corner of the country during the last decade finally made it obsolete.
 
At the height of the telegraph service in 1985, 60 million telegrams were punched. That number has shrunk to about 5,000 a day. Plummeting revenues forced India’s state-owned Bharat Sanchar Nigam Limited, which runs the service, to close down the service from mid-July.
 
No longer viable

Shamim Akhtar, the general manager of the telegraph service in New Delhi, said the service is no longer commercially viable with losses adding up to $250 million in the last seven years.  
 
“These days there are so many other modes of communication available to us, which are more economical, faster and reliable, and BSNL was incurring loss in the operation of this service. Since 2006 we have incurred a loss of 1500 crores [250 million dollars],” explained Akhtar.
 
As the service shrank, so did the staff. Once numbering more than 12,000 employees, there are now less than 1000. Most of them are men in their fifties, who have spent their entire working lives sending out countless missives of good and bad tidings.  
 
But the era of dispatching urgent news is over. During a recent visit to a once-buzzing telegraph office in New Delhi, time appears to hang still. A handful of people sit before computers typing out messages mostly sent by people who want an official record of a communication for legal or other purposes. One is from a city resident to the police commissioner complaining that a police station has failed to record his complaint.  Others come from lawyers, families of soldiers or government officials.    
 
 Subhash Chandra, 54, is dreading the day the last telegram will be dispatched, and he will be sent to another office. When he joined, messages were sent by Morse code. That was replaced by the teleprinter. Later they were transmitted by computer. Until the 1980’s, Chandra dispatched hundreds of messages every day.   
 
Chandra said leaving the telegram office will be like leaving his home. He said it will be difficult to adjust in another place after working here for 33 years. He will have to work with new people on a new assignment. Like the telegram, he said, he would prefer to simply retire.
 
Technology advances

But others like general manager Akhtar are preparing to keep pace with the times and the evolution of communication methods.  Having watched the rapid advances in technology over the last decade, Akhtar believes that anything is possible in the future.
 
“Day by day communication is taking new shape. One scientist has predicted that in the years to come, every man will have an antenna on his head and each newborn will be given a telephone number, and new exchanges will be set up in space,” Akhtar said.   
 
For now, Akhtar said state-owned BSNL has more modest ambitions to expand the mobile phone network and broadband internet services to every corner of India.

You May Like

Video Snowstorm Sweeps Northeastern US

'This is nothing like we feared it would be,' New York City Mayor Bill de Blasio says; he had warned storm could be one of worst in city history More

Millions of Displaced Nigerians Struggle With Daily Existence

Government acknowledges over a million people displaced in 2014 due to fight against Boko Haram insurgency More

Facebook: Internal Error to Blame for Outages

Temporary outage appeared to spill over and temporarily slow or block traffic to other major Internet sites More

This forum has been closed.
Comment Sorting
Comments
     
by: Kenny V from: Toulouse
July 08, 2013 11:16 AM
India isn't getting rid of telegrams just privatizing them. Google iTelegram.

Featured Videos

Your JavaScript is turned off or you have an old version of Adobe's Flash Player. Get the latest Flash player.
Obama Urges Closer Economic Ties During Historic India Visiti
X
Aru Pande
January 26, 2015 9:33 PM
U.S. President Barack Obama says the United States and India must do better to capitalize on untapped potential in their economic relationship - by removing some of the roadblocks to greater trade and investment. As VOA correspondent Aru Pande reports from New Delhi, Obama spoke after participating in India’s Republic Day celebration.
Video

Video Obama Urges Closer Economic Ties During Historic India Visit

U.S. President Barack Obama says the United States and India must do better to capitalize on untapped potential in their economic relationship - by removing some of the roadblocks to greater trade and investment. As VOA correspondent Aru Pande reports from New Delhi, Obama spoke after participating in India’s Republic Day celebration.
Video

Video US, EU Threaten New Russia Sanctions Over Ukraine

U.S. President Barack Obama has blamed Russia for an attack by Ukrainian separatists that left dozens dead in the port of Mariupol and cast further doubt on the viability of last year’s cease-fire with the Kyiv government. VOA’s Michael Bowman reports from Washington.
Video

Video White House Grapples With Yemen Counterterrorism Strategy

Reports say the U.S. has carried out a drone strike on suspected militants in Yemen, the first after President Barack Obama offered reassurances the U.S. is continuing its counterterrorism operations in the country. The future of those operations has been in question following the collapse last week of Yemen’s government. VOA White House correspondent Luis Ramirez reports.
Video

Video Kerry Warns Against Violence in Nigeria Election

US Secretary of State John Kerry visited Nigeria Sunday in a show of the level of concern within the U.S. and the international community over next month’s presidential election. Chris Stein reports.
Video

Video Zoo Animals Show Their Artistic Sides

The pursuit of happiness is so important, America's founding fathers put it in the Declaration of Independence. Any zookeeper will tell you animals need enrichment, just like humans do. So painting, and even music, are part of the Smithsonian National Zoo's program to keep the animals happy. VOA’s June Soh met some animal artists at the zoo in Washington. Faith Lapidus narrates.
Video

Video Worldwide Photo Workshops Empower Youth

Last September, 20 young adults from South Sudan took part in a National Geographic Photo Camp. They are among hundreds of students from around the world who have learned how to use a camera to tell the stories of the people in their communities through the powerful medium of photography. Three camp participants talked about their experiences recently on a visit to Washington. VOA’s Julie Taboh reports.
Video

Video Saudi, Yemen Developments Are Sudden Complications for Obama

The death of Saudi Arabia's King Abdullah and the collapse of Yemen’s government have cast further uncertainty on U.S. efforts to fight militants in the Middle East and also contain Iran’s influence in the region. VOA White House correspondent Luis Ramirez reports on the new complications facing the Obama administration and its Middle East policy.
Video

Video Progress, Some Areas of Disagreement in Cuba Talks

U.S. and Cuban officials are reporting progress from initial talks in Havana on re-establishing diplomatic ties. U.S. Assistant Secretary of State (for Western Hemisphere Affairs) Roberta Jacobson said while there was agreement on a broad range of issues, there also are some “profound disagreements” between Washington and Havana. VOA State Department correspondent Pam Dockins has the story.
Video

Video US, Japan Offer Lessons as Eurozone Launches Huge Stimulus

The Euro currency has fallen sharply after the European Central Bank announced a bigger-than-expected $67 billion-a-month quantitative easing program Thursday - commonly seen as a form of printing new money. Henry Ridgwell reports for VOA from London on whether the move might rescue the eurozone economy -- and what lessons have been learned from similar programs around the world.
Video

Video Nigerian Elections Pose Concern of Potential Conflict in 'Middle Belt'

Nigeria’s north-central state of Kaduna has long been the site of fighting between Muslims and Christians as well as between people of different ethnic groups. As the February elections approach, community and religious leaders are making plans they hope will keep the streets calm after results are announced. Chris Stein reports from the state capital, Kaduna.
Video

Video As Viewership Drops, Obama Puts His Message on YouTube

Ratings reports show President Obama’s State of the Union address this week drew the lowest number of viewers for this annual speech in 15 years. White House officials anticipated this, and the president has decided to take a non-traditional approach to getting his message out. VOA White House correspondent Luis Ramirez reports.
Video

Video S. Korean Businesses Want to End Trade Restrictions With North

Business leaders in South Korea are calling for President Park Geun-hye to ease trade restrictions with North Korea that were put in place in 2010 after the sinking of a South Korean warship.Pro-business groups argue that expanding trade and investment is not only good for business, it is also good for long-term regional peace and security. VOA’s Brian Padden reports.

Circumventing Censorship

An Internet Primer for Healthy Web Habits

As surveillance and censoring technologies advance, so, too, do new tools for your computer or mobile device that help protect your privacy and break through Internet censorship.
More

All About America

AppleAndroid