News / Science & Technology

Microsoft Partners Lenovo, Tencent to Offer XP Tech Support in China

FILE - In this Oct. 25, 2001 file photo, then Microsoft chairman Bill Gates speaks during the product launch of the new Windows XP operating system in New York.
FILE - In this Oct. 25, 2001 file photo, then Microsoft chairman Bill Gates speaks during the product launch of the new Windows XP operating system in New York.
Reuters
Microsoft Corp has partnered Lenovo Group Ltd and Tencent Holdings Ltd to provide software security services for Windows XP users in China, after the U.S. tech firm stopped updating the operating system.
 
Microsoft wants users to move to later, more secure versions of Windows and so stopped servicing the 13-year-old XP this week, potentially leaving users vulnerable to viruses and hacking.
 
XP has 200 million users in China, or 70 percent of the market, according to Zhongguancun Online, cited by state news agency Xinhua. Upgrading could be expensive as computers running XP might not be powerful enough for newer versions of Windows.
 
To continue support for XP users, Microsoft has partnered [with] Lenovo, Tencent and several other Chinese computing companies to offer services such as information protection, post-virus repairs and upgrades to the newer Windows 7 or 8.
 
“For domestic users who continue to use Windows XP before upgrading to a new operating system, we have made it a priority to provide safety protections,” Microsoft said in an e-mail to Reuters.
 
Tencent, in a statement to Reuters, said it will provide permanent XP support free of charge, and that it has set up two 24-hour hotlines. Lenovo declined to comment.
 
Among other partners, Qihoo 360 Technology Co will offer security support and, for 299 yuan ($48.25), help users transition to newer versions.
 
“Qihoo 360 will continue to provide Windows XP support to Chinese users as long as there are still XP users in China,” Alex Xu, Qihoo 360 co-chief financial officer, told Reuters.
 
Encouraging users to upgrade could also reduce the number of computers running pirated Windows XP software. Former CEO Steve Ballmer reportedly told employees in 2011 that, because of piracy, Microsoft earned less revenue in China than in the Netherlands even though Chinese computer sales matched those of the U.S.
 
But the cost of upgrading has irked some users. Added to any transition fee is the cost of the software - at least 888 yuan ($140) for Windows 8 - plus the cost of any hardware upgrade.
 
“Many of my clients only use their computers for e-mail,” said a computer shop owner who identified himself by the surname Niu. “There is no use for them to buy a new computer.”

You May Like

Hong Kong Democracy Calls Spread to Macau

Macau and Hong Kong are China’s two 'special administrative regions' which gives them a measure of autonomy More

After Nearly 2 Years, Pistorius Remains Elusive

Reporter Anita Powell reflects on her experience covering the Olympic athlete's murder trial More

Kenyan Coastal Town Struggles With Deadly June Attacks

Three months after al-Shabab militants allegedly attacked their town, some Mpeketoni residents are still bitter, question who was really behind the assaults More

Featured Videos

Your JavaScript is turned off or you have an old version of Adobe's Flash Player. Get the latest Flash player.
Obama to Ramp Up Anti-Ebola Efforts in Africai
X
Luis Ramirez
September 15, 2014 11:01 PM
President Barack Obama on Tuesday will unveil his plan to ramp up efforts against the spread of the Ebola virus in Africa. VOA White House Correspondent Luis Ramirez reports.
Video

Video Obama to Ramp Up Anti-Ebola Efforts in Africa

President Barack Obama on Tuesday will unveil his plan to ramp up efforts against the spread of the Ebola virus in Africa. VOA White House Correspondent Luis Ramirez reports.
Video

Video West Trades Accusations Over Ransoms

As world leaders try to forge a common response to the threat posed by Islamic State militants in Iraq and Syria, there is simmering tension over differing policies on paying ransoms. In the past month, the jihadist group has beheaded two Americans and one Briton. Both countries refuse to pay ransom money. As Henry Ridgwell reports for VOA from London, there is uncertainty in the approach of some other European nations.
Video

Video Scotland Independence Bid Stokes Global Interest

The people of Scotland are preparing to vote on whether to become independent and break away from the rest of Britain, in a referendum being watched carefully in many other countries. Some see it as a risky experiment; while others hope a successful vote for independence might energize their own separatist demands. Foreign immigrants to Scotland have a front row seat for the vote. VOA’s Henry Ridgwell spoke to some of them in Edinburgh.
Video

Video Washington DC Mural Artists Help Beautify City

Like many cities, Washington has a graffiti problem. Buildings and homes, especially in low-income neighborhoods, are often targets of illegal artwork. But as we hear from VOA’s Julie Taboh, officials in the nation's capital have come up with an innovative program that uses the talents of local artists to beautify the city.
Video

Video US Muslim Leaders Condemn Islamic State

Leaders of America's Muslim community are condemning the violent extremism of the Islamic State group in Iraq and Syria. The U.S. Muslim leaders say militants are exploiting their faith in a failed effort to justify violent extremism. VOA correspondent Meredith Buel reports.
Video

Video Americans' Reaction Mixed on Obama Strategy for Islamic State Militants

President Barack Obama’s televised speech on how the United States plans to “degrade and destroy” the group known as the Islamic State reached a prime-time audience of millions. And it came as Americans appear more willing to embrace a bolder, tougher approach to foreign policy. VOA producer Katherine Gypson and reporter Jeff Seldin have this report from Washington.
Video

Video Authorities Allege LA Fashion Industry-Cartel Ties

U.S. officials say they have broken up crime rings that funneled tens of millions of dollars from Mexican drug cartels through fashion businesses in Los Angeles. Mike O'Sullivan reports that authorities announced nine arrests, as 1,000 law enforcement agents fanned out through the city on Wednesday.
Video

Video Bedouin Woman Runs Successful Business in Palestinian City

A Bedouin woman is breaking social taboos by running a successful vacation resort in the Palestinian town of Jericho. Bedouins are a sub-group of Arabs known for their semi-nomadic lifestyle. Zlatica Hoke says the resort in the West Bank's Jordan Valley is a model of success for women in the region.


Carnage and mayhem are part of daily life in northern Nigeria, the result of a terror campaign by the Islamist group Boko Haram. Fears are growing that Nigeria’s government may not know how to counter it, and may be making things worse. More

AppleAndroid