News / Science & Technology

At Sina Weibo's Censorship Hub, 'Little Brothers' Cleanse Online Chatter

A building where the Sina Weibo censorship office is located is seen on the outskirts of Tianjin, China, Aug. 4, 2013.
A building where the Sina Weibo censorship office is located is seen on the outskirts of Tianjin, China, Aug. 4, 2013.
Reuters
In a modern office building on the outskirts of the Chinese city of Tianjin, rows of censors stare at computer screens. Their mission: delete any post on Sina Weibo, China's version of Twitter, deemed offensive or politically unacceptable.
 
But the people behind the censorship of China's most popular microblogging site are not aging Communist Party apparatchiks. Instead, they are new college graduates. Ambivalent about deleting posts, they grumble loudly about the workload and pay.
 
FILE - Logo of Sina Corp's Chinese microblogging site, Weibo, on a screen, Beijing, Sept. 2011.FILE - Logo of Sina Corp's Chinese microblogging site, Weibo, on a screen, Beijing, Sept. 2011.
x
FILE - Logo of Sina Corp's Chinese microblogging site, Weibo, on a screen, Beijing, Sept. 2011.
FILE - Logo of Sina Corp's Chinese microblogging site, Weibo, on a screen, Beijing, Sept. 2011.
Managing the Internet is a major challenge for China. The ruling Communist Party sees censorship as key to maintaining its grip on power - indeed, new measures unveiled on Monday threaten jail time for spreading rumors online.
 
At the same time, China wants to give people a way to blow off steam when other forms of political protest are restricted.
 
Reuters interviewed four former censors at Sina Weibo, who all quit at various times this year. All declined to be identified because of the sensitivity of the work they once did. Current censors declined to speak to Reuters.
 
“People are often torn when they start, but later they go numb and just do the job,” said one former censor, who left because he felt the career prospects were poor. “One thing I can tell you is that we are worked very hard and paid very little.”
 
Sina Corp, one of China's biggest Internet firms, runs the microblogging site, which has 500 million registered users. It also employs the censors.
 
The company did not respond to repeated requests for comment.
 
“Stressful, Dead-end Job”
 
Reuters got a glimpse of the Sina Weibo censorship office in Tianjin, half an hour from Beijing by high-speed train, one recent weekend morning.
 
A dozen employees, all men, could be seen through locked glass doors from a publicly-accessible corridor, sitting in cramped cubicles separated by yellow dividers, staring at large monitors.
 
They more closely resembled Little Brothers than the Orwellian image of an omniscient and fearsome Big Brother.
 
“Our job prevents Weibo from being shut down and that gives people a big platform to speak from. It's not an ideally free one, but it still lets people vent,” said a second former censor.
 
The former censors said the office was staffed 24 hours a day by about 150 male college graduates in total. They said women shunned the work because of the night shifts and constant exposure to offensive material.
 
The Sina Weibo censors are a small part of the tens of thousands of censors employed in China to control content in traditional media and on the Internet.
 
Most Sina Weibo censors are in their 20s and earn about 3,000 yuan ($490) a month, the former censors said, roughly the same as jobs posted in Tianjin for carpenters or staff in real estate firms. Many took the job after graduating from local universities.
 
“People leave because it's a stressful dead-end job for most of us,” said a third former censor.
 
Sina's computer system scans each microblog before they are published. Only a fraction are marked as sensitive and need to be read by a censor, who will decide whether to spare or delete it. Over an average 24-hour period, censors process about three million posts.
 
A small number of posts with so-called “must kill” words such as references to the banned spiritual group Falun Gong are first blocked and then manually deleted. Censors also have to update lists of sensitive words with new references and creative expressions bloggers use to evade scrutiny.
 
For most posts deemed sensitive, censors often use a subtle tactic in which a published comment remains visible to its author but is blocked for others, leaving the blogger unaware his post has effectively been taken down, the former censors said. Censors can also punish users by temporarily blocking their ability to make comments or shutting their accounts in extreme cases.
 
“We saw a fairly sophisticated system, where human power is amplified by computer automation, that is capable of removing sensitive posts within minutes,” said Jedidiah Crandall of the University of New Mexico, part of a team which did recent research on the speed of Weibo censorship.
 
If a sensitive post gets missed and spreads widely, government agencies can put pressure on Sina Corp to remove the post and occasionally punish the censor responsible with fines or dismissal, the former censors said.
 
On an average day, about 40 censors work 12-hour shifts. Each worker must sift through at least 3,000 posts an hour, the former censors said.
 
The busiest times are during sensitive anniversaries such as the Tiananmen Square crackdown on pro-democracy protesters which took place on June 4, 1989, and major political events.
 
A journalist takes pictures near a television screen displaying the Weibo page of Jinan Intermediate People's Court, at the court's media center during the trial of Bo Xilai in Jinan, Shandong province, Aug. 22, 2013.A journalist takes pictures near a television screen displaying the Weibo page of Jinan Intermediate People's Court, at the court's media center during the trial of Bo Xilai in Jinan, Shandong province, Aug. 22, 2013.
x
A journalist takes pictures near a television screen displaying the Weibo page of Jinan Intermediate People's Court, at the court's media center during the trial of Bo Xilai in Jinan, Shandong province, Aug. 22, 2013.
A journalist takes pictures near a television screen displaying the Weibo page of Jinan Intermediate People's Court, at the court's media center during the trial of Bo Xilai in Jinan, Shandong province, Aug. 22, 2013.
The censors shifted into high gear during the downfall last year of former high-flying politician Bo Xilai, who faced trial last month on charges of bribery, graft and abuse of power. A verdict may come this month.
 
“It was really stressful, about 100 people worked non-stop for 24 hours,” the first censor said, referring to when Bo was stripped of his posts and later expelled from the Party.
 
“Freedom Means Order”
 
The Communist Party keeps an iron grip on newspapers and television but has grappled to control information on social-networking platforms.
 
Internet firms are required to work with the party's propaganda apparatus to censor user-generated content.
 
Lu Wei, director of the State Internet Information Office, said in a speech this week that “freedom means order” and that “freedom without order does not exist”.
 
State media has reported dozens of detentions in recent weeks as the new government of President Xi Jinping cracks down on the spreading of rumors.
 
China's top court and prosecutor said people would be charged with defamation if online rumors they created were visited by 5,000 Internet users or reposted more than 500 times.
 
That could lead to three years in jail, state media reported on Monday. China says it has a genuine need to stop the spread of irresponsible rumors.
 
When rumors that former president Jiang Zemin had died went viral on Weibo, the seemingly irrelevant words “frog” and “toad”, most likely referring to Jiang's peculiar glasses, were used to refer to Jiang and later banned.
 
Censors are told what kinds of comments are off limits.
 
“The most frequently deleted posts are the political ones, especially those criticizing the government, but Sina grants relatively more room for discussions on democracy and constitutionalism because there are leaders who want to keep the debate going,” said the first former censor.
 
“But there hasn't been any sign of loosening control on social media since Xi Jinping took power,” he added. “Not from what we could feel at work.”

You May Like

Israelis Quietly Expand Enclave in Palestinian District of Jerusalem

Estimated 500 settlers, armed or protected by paramilitary police, live in Silwan among 50,000 Palestinians More

Video US, Iran Face Similar Challenges in Syrian Fight Against IS

Both Washington, Tehran back fighters battling Islamic State militants in Iraq -- but in Syria they support opposing sides in country’s civil war More

China Boosts Efforts to Help Afghan, Regional Stability

Observers say China’s increased regional involvement are due to concerns that Afghan instability and the presence of anti-China militants in Pakistani border areas could fuel Xinjiang troubles More

Featured Videos

Your JavaScript is turned off or you have an old version of Adobe's Flash Player. Get the latest Flash player.
After Decades of Pressure, Luxembourg Drops Bank Secrecy Rulesi
X
October 21, 2014 12:20 AM
European Union finance ministers have reached a breakthrough agreement that will make it more difficult for tax cheats to hide their money. The new legislation, which had been blocked for years by countries with a reputation as tax havens, was approved last week after Luxembourg and Austria agreed to lift their vetoes. But as Mil Arcega reports, it doesn’t mean tax cheats have run out of places to keep their money hidden.
Video

Video After Decades of Pressure, Luxembourg Drops Bank Secrecy Rules

European Union finance ministers have reached a breakthrough agreement that will make it more difficult for tax cheats to hide their money. The new legislation, which had been blocked for years by countries with a reputation as tax havens, was approved last week after Luxembourg and Austria agreed to lift their vetoes. But as Mil Arcega reports, it doesn’t mean tax cheats have run out of places to keep their money hidden.
Video

Video Kobani Refugees Welcome, Turkey Criticizes, US Airdrop

Residents of Kobani in northern Syria have welcomed the airdrop of weapons, ammunition and medicine to Kurdish militia who are resisting the seizure of their city by Islamic State militants. The Turkish government, however, has criticized the operation. VOA’s Scott Bobb reports from southeastern Turkey, across the border from Kobani.
Video

Video China Political Meeting Seeks to Improve Rule of Law

China’s communist leaders will host a top level political meeting this week, called the Fourth Plenum, and for the first time in the party’s history, rule of law will be a key item on the agenda. Analysts and Chinese media reports say the meetings could see the approval of long-awaited measures aimed at giving courts more independence and include steps to enhance an already aggressive and high-reaching anti-corruption drive. VOA’s Bill Ide has more from Beijing.
Video

Video US ‘Death Cafes’ Put Focus on the Finale

In contemporary America, death usually is a topic to be avoided. But the growing “death café” movement encourages people to discuss their fears and desires about their final moments. VOA’s Jerome Socolovsky reports.
Video

Video Ebola Orphanage Opens in Sierra Leone

Sierra Leone's first Ebola orphanage has opened in the Kailahun district. Hundreds of children orphaned since the beginning of the Ebola outbreak face stigma and rejection with nobody to care for them. Adam Bailes reports for VOA about a new interim care center that's aimed at helping the growing number of children affected by Ebola.
Video

Video Young Nairobi Tech Innovator on 'Track' in Security Business

A 24-year-old technology innovator in Nairobi has invented a tracking device that monitors and secures cars. He has also come up with what he claims is the most robust audio-visual surveillance system yet. As Lenny Ruvaga reports from the Kenyan capital, his innovations are offering alternative security solutions.
Video

Video Latinas Converting to Islam for Identity, Structure

Latinos are one of the fastest growing groups in the Muslim religion. According to the Pew Research Center, about 6 percent of American Muslims are Latino. And a little more than half of new converts are female. VOA’s Carolyn Presutti travelled to Miami, Florida -- where two out of every three residents is Hispanic -- to learn more.
Video

Video Exclusive: American Joins Kurds' Anti-IS Fight

The United States and other Western nations have expressed alarm about their citizens joining Islamic State forces in Syria and Iraq. In a rare counterpoint to the phenomenon, an American has taken up arms with the militants' Syrian Kurdish opponents. Elizabeth Arrott has more in this exclusive profile by VOA Kurdish reporter Zana Omer in Ras al Ayn, Syria.
Video

Video South Korea Confronts Violence Within Military Ranks

Every able-bodied South Korean male between 18 and 35 must serve for 21 to 36 months in the country’s armed forces, depending upon the specific branch. For many, service is a rite of passage to manhood. But there are growing concerns that bullying and violence come along with the tradition. Reporter Jason Strother has more from Seoul.
Video

Video North Carolina Emerges as Key Election Battleground

U.S. congressional midterm elections will be held on November 4th and most political analysts give Republicans an excellent chance to win a majority in the U.S. Senate, which Democrats now control. So what are the issues driving voters in this congressional election year? VOA National Correspondent Jim Malone traveled to North Carolina, one of the most politically competitive states in the country, to find out.
Video

Video Comanche People Maintain Pride in Their Heritage

The Comanche (Indian nation) once were called the “Lords of the Plains,” with an empire that included half the land area of current day Texas, large parts of Oklahoma, New Mexico, Kansas and Colorado.The fierceness and battle prowess of these warriors on horseback delayed the settlement of most of West Texas for four decades. VOA’s Greg Flakus reports from Lawton, Oklahoma, that while their warrior days are over, the 15,000 members of the Comanche Nation remain a proud people.
Video

Video Turkey Campus Attacks Raise Islamic Radicalization Fears

Concerns are growing in Turkey of Islamic radicalization at some universities, after clashes between supporters of the jihadist group Islamic State (IS) or ISIS, and those opposed to the extremists. Pro-jihadist literature is on sale openly on the streets of Istanbul. Critics accuse the government of turning a blind eye to radicalism at home, while Kurds accuse the president of supporting IS - a charge strongly denied. Henry Ridgwell reports from London.

All About America

AppleAndroid