News / Science & Technology

Vietnam’s Digital Dreams Held Back by Malware 'Epidemic'

FILE - Vietnamese people work with computers at a media center in Hanoi.
FILE - Vietnamese people work with computers at a media center in Hanoi.
Marianne Brown
— Vietnam is planning to develop a vibrant digital economy in the next 10 years, but computer analysts say it still has a long way to go. Most of the software used in the country is pirated, computer users in the country are experiencing an ‘epidemic’ of malware attacks, and observers say the government is not doing enough to respond.

Vietnam’s information, communications and technology sector has grown rapidly over the last 10 years and the government has high hopes for its future, with plans to become a center for Information Technology, or " IT," outsourcing in the next decade.

But to capture its share of the knowledge economy, experts say more has to be done to address cyber security in Vietnam.

One major stumbling block is malicious software, known as malware, which is used to disrupt or damage computer operations, steal data or access private computer systems.

Vietnam is consistently among the top five distributors of spam and malware in the world, said Michael Mudd, Chair of Information Technology, Intellectual property and Telecommunications Committee at the American Chamber of Commerce.

He said Vietnam is facing a malware “epidemic,” mainly because of lack of awareness about the problem.

“In the countries that have been involved in IT for longer, they are more aware of anti-virus programs. Everywhere I go in Vietnam, I go in places and offices and stuff like this, and hardly any computer, apart from the very big ones, are protected by any anti-virus program at all,” he explained.

The issue of malware is a very reactive one, you do not do anything until it hits you, said Wahab Yusoff, Vice President of the South Asia region for global computer software company McAfee.

“I think awareness is increasing but I think there’s a sense of laissez faire, I’m not being affected, but awareness is increasing," Yusoff said. "Compared to Singapore it’s a much smaller country and community, it’s less in terms of awareness and maturity but it’s definitely on the rise.”

The use of pirated software is one of the main ways malware can access computers systems.

According to U.S.-based Business Software Alliance, around 81 percent of computers in Vietnam use pirated software. Mudd said infected computers could take up to 20 percent of available bandwidth, incurring substantial economic costs.

Compromised computers can be used to launch attacks on other computers.

Pham Hoang Mien is co-owner of events website Hanoi Grapevine.

Last week the site went offline for a day after being subject to a “distributed brute force attack”, which means a large number of compromised computers were automatically trying to log into the site. The purpose of attacks like these are often to obtain personal information.

Records indicate many of the computers involved in the attack were located within Vietnam.

“Clients keep calling and e-mailing to say ‘so, when is it going to be online, we put an ad there and now it’s gone so what’s going to happen next?’ Or some people messaged us to say ‘we are going to Hanoi this weekend, but I cannot access the site so what is going on, can you tell me?’ And I’m going ‘well, actually I’m just like you," Mien stated. "Without our site I also don’t know what’s going on in town.”

The economic implications can have a national impact, said McAfee’s Yusoff, because malware has the potential to disable national infrastructure. He gives the example of cash machines.

“We’ve heard so many stories in the past in Europe and the U.S. where ATMs are brought down and countries are made to suffer because ATMs are not available for two weeks. So issues like that which can actually bring a country’s economy down to its knees,”

Mudd said to tackle the problem, Vietnam does not need more “antivirus scientists with four-year degree programs,” but an army of IT 'plumbers' who can maintain computer systems properly and get rid of the preloaded malware coming in with the machines.

He says to achieve Vietnam’s IT dreams, education about cyber security should start early, even at school age, so people understand the value of investing in legitimate software and antivirus programs.

You May Like

Is Air Travel Safe?

Aviation expert says despite tragic losses of Malaysian Airlines flights 370 and 17, industry experienced lowest fatality rate in recorded history last year More

Multimedia 100 Days Later, Nigerian Girls Still Held

Activists holding rallies in Nigeria and several other countries to mark 100th day of captivity for more than 200 schoolgirls being held by Boko Haram More

Chocolate Too Bitter? Swap Sugar for Mushrooms

US food technology company develops fermentation process using mushrooms to reduce bitterness in cocoa beans, believes it will cut sugar content in candy More

Featured Videos

Your JavaScript is turned off or you have an old version of Adobe's Flash Player. Get the latest Flash player.
US Carriers Suspend Travel to Israeli
X
Carolyn Presutti
July 23, 2014 1:21 AM
The United States is prohibiting American carriers from flying to Israel's airport in Tel Aviv for 24 hours, because of rising violence between Israel and Hamas militants. The action was announced on Tuesday, after a rocket fired by Hamas militants in the Gaza Strip landed near the airport. As VOA's Carolyn Presutti tells us, international officials soon may have to determine which combat zones are too dangerous for commercial flights.
Video

Video US Carriers Suspend Travel to Israel

The United States is prohibiting American carriers from flying to Israel's airport in Tel Aviv for 24 hours, because of rising violence between Israel and Hamas militants. The action was announced on Tuesday, after a rocket fired by Hamas militants in the Gaza Strip landed near the airport. As VOA's Carolyn Presutti tells us, international officials soon may have to determine which combat zones are too dangerous for commercial flights.
Video

Video NASA Focuses on Earth-Like Planets

For decades, looking for life elsewhere in the universe meant listening for signals that could be from distant civilizations. But recent breakthroughs in space technology refocused some of that effort toward finding planets that may harbor life, even in its primitive form. VOA’s George Putic reports on a recent panel discussion at NASA’s headquarters, in Washington.
Video

Video IAEA: Iran Turns its Enriched Uranium Into Less Harmful Form

Iran has converted its stockpiles of enriched uranium into a less dangerous form that is more difficult to use for nuclear weapons, according to the United Nations’ Atomic Energy Agency. The move complies with an interim deal reached with Western powers on Iran's nuclear program last year, in exchange for easing of sanctions. Henry Ridgwell reports for VOA from London.
Video

Video Relic of Saint Draws Catholics Worried About Immigration Issue

A Roman Catholic saint who is a figure of devotion for those crossing the border into the United States is attracting believers concerned about the plight of undocumented immigrants. Mike O'Sullivan reports from Los Angeles, where a relic of Saint Toribio has drawn thousands to local churches.
Video

Video US Awards Medal of Honor for Heroics in Bloodiest of Afghan Battles

U.S. combat troops are withdrawing from Afghanistan, on pace to leave the country by the end of this year. But on Monday, U.S. President Barack Obama took time to honor a soldier whose actions while under fire in Afghanistan earned him the Medal of Honor. VOA's Jeff Seldin has more from the Pentagon.
Video

Video Ukraine Rebels Surrender MH17 Black Boxes

After days of negotiations, a senior separatist leader handed over two black boxes from an airliner downed over eastern Ukraine to Malaysian experts early Tuesday. While on Monday, the U.N. Security Council unanimously demanded that armed groups controlling the crash site allow safe and unrestricted access to the wreckage.
Video

Video In Cambodia, HIV Diagnosis Brings Deadly Shame

Although HIV/AIDS is now a treatable condition, a positive diagnosis is still a life altering experience. In Cambodia, people living with HIV are often disowned by friends, family and the community. This humiliation can be unbearable. We bring you one Cambodian woman’s struggle to overcome a life tragedy and her own HIV positive diagnosis.
Video

Video Nature of Space Exploration Enters New Age

Forty-five years ago this month, the first humans walked on the moon. It was during an era of the space race between the United States and the Soviet Union. World politics have changed since then and -- as Elizabeth Lee reports -- so has the nature of space exploration.

AppleAndroid