News / Science & Technology

Vietnam’s Digital Dreams Held Back by Malware 'Epidemic'

FILE - Vietnamese people work with computers at a media center in Hanoi.
FILE - Vietnamese people work with computers at a media center in Hanoi.
Marianne Brown
Vietnam is planning to develop a vibrant digital economy in the next 10 years, but computer analysts say it still has a long way to go. Most of the software used in the country is pirated, computer users in the country are experiencing an ‘epidemic’ of malware attacks, and observers say the government is not doing enough to respond.

Vietnam’s information, communications and technology sector has grown rapidly over the last 10 years and the government has high hopes for its future, with plans to become a center for Information Technology, or " IT," outsourcing in the next decade.

But to capture its share of the knowledge economy, experts say more has to be done to address cyber security in Vietnam.

One major stumbling block is malicious software, known as malware, which is used to disrupt or damage computer operations, steal data or access private computer systems.

Vietnam is consistently among the top five distributors of spam and malware in the world, said Michael Mudd, Chair of Information Technology, Intellectual property and Telecommunications Committee at the American Chamber of Commerce.

He said Vietnam is facing a malware “epidemic,” mainly because of lack of awareness about the problem.

“In the countries that have been involved in IT for longer, they are more aware of anti-virus programs. Everywhere I go in Vietnam, I go in places and offices and stuff like this, and hardly any computer, apart from the very big ones, are protected by any anti-virus program at all,” he explained.

The issue of malware is a very reactive one, you do not do anything until it hits you, said Wahab Yusoff, Vice President of the South Asia region for global computer software company McAfee.

“I think awareness is increasing but I think there’s a sense of laissez faire, I’m not being affected, but awareness is increasing," Yusoff said. "Compared to Singapore it’s a much smaller country and community, it’s less in terms of awareness and maturity but it’s definitely on the rise.”

The use of pirated software is one of the main ways malware can access computers systems.

According to U.S.-based Business Software Alliance, around 81 percent of computers in Vietnam use pirated software. Mudd said infected computers could take up to 20 percent of available bandwidth, incurring substantial economic costs.

Compromised computers can be used to launch attacks on other computers.

Pham Hoang Mien is co-owner of events website Hanoi Grapevine.

Last week the site went offline for a day after being subject to a “distributed brute force attack”, which means a large number of compromised computers were automatically trying to log into the site. The purpose of attacks like these are often to obtain personal information.

Records indicate many of the computers involved in the attack were located within Vietnam.

“Clients keep calling and e-mailing to say ‘so, when is it going to be online, we put an ad there and now it’s gone so what’s going to happen next?’ Or some people messaged us to say ‘we are going to Hanoi this weekend, but I cannot access the site so what is going on, can you tell me?’ And I’m going ‘well, actually I’m just like you," Mien stated. "Without our site I also don’t know what’s going on in town.”

The economic implications can have a national impact, said McAfee’s Yusoff, because malware has the potential to disable national infrastructure. He gives the example of cash machines.

“We’ve heard so many stories in the past in Europe and the U.S. where ATMs are brought down and countries are made to suffer because ATMs are not available for two weeks. So issues like that which can actually bring a country’s economy down to its knees,”

Mudd said to tackle the problem, Vietnam does not need more “antivirus scientists with four-year degree programs,” but an army of IT 'plumbers' who can maintain computer systems properly and get rid of the preloaded malware coming in with the machines.

He says to achieve Vietnam’s IT dreams, education about cyber security should start early, even at school age, so people understand the value of investing in legitimate software and antivirus programs.

You May Like

Obama: I Will Do 'Everything I Can' to Close Guantanamo

US president says prison continues 'to inspire jihadists and extremists around the world' More

Sierra Leone Educates on Safe Ebola Burials

Also, country is improving at rapid response to isolated outbreaks, but health workers need to be even faster, officials say More

Religion Aside, Christmas Gains Popularity in Communist Vietnam

Increasingly wealthy Vietnamese embrace holiday due to its non-religious glamor, commercial appeal More

Featured Videos

Your JavaScript is turned off or you have an old version of Adobe's Flash Player. Get the latest Flash player.
US Decision on Cuba Underscores Divisions Among Miami Cubansi
X
Sharon Behn
December 19, 2014 9:34 PM
For decades, older, more conservative Cubans have been gathering at Café Versailles on the corner of Calle Ocho to eat Cuban food and talk politics. After hearing of President Barack Obama’s decision, a number of them gathered in front of the café with posters to protest. VOA's Sharon Behn reports on the situation.
Video

Video US Decision on Cuba Underscores Divisions Among Miami Cubans

For decades, older, more conservative Cubans have been gathering at Café Versailles on the corner of Calle Ocho to eat Cuban food and talk politics. After hearing of President Barack Obama’s decision, a number of them gathered in front of the café with posters to protest. VOA's Sharon Behn reports on the situation.
Video

Video Three Cities Bid for Future Obama Presidential Library

President Barack Obama still has two years left in his term in office, but the effort to establish his post-presidential library is already underway. The bid for the Obama Presidential Library is down to four locations in three states -- New York, Hawaii, and Illinois. As VOA’s Kane Farabaugh reports, each of them played an important part in the president’s life before he reached the White House.
Video

Video Cuba Deal is Major Victory for Pope’s Diplomatic Initiatives

Pope Francis played a key role in brokering the US-Cuba deal that was made public earlier this week. It is the most stunning success so far in a series of peacemaking efforts by the pontiff. VOA religion reporter Jerome Socolovsky has more.
Video

Video Fears of More Political Gridlock in 2015

2014 proved to be a difficult year politically for President Barack Obama and a very good year for the U.S. Republican Party. Republican gains in the November midterm elections gave them control of the Senate and House of Representatives for the next two years -- setting the stage for more confrontation and gridlock in the final two years of the Obama presidency. VOA National Correspondent Jim Malone has a preview from Washington.
Video

Video Sudan School Becomes Target of Aerial Attacks

The school dropout rate is at an all-time high in Sudan's South Kordofan state because many schools have been destroyed during the three-year civil war between the government and SPLA-N rebel forces. Adam Bailes visited Sudan's Nuba Mountains' region and reports many children are simply too scared to go to school
Video

Video VOA Reporter Tours Devastated Peshawar School

Islamist militants wearing military uniforms and strapped with explosives attacked a military run school Tuesday in the northwestern Pakistani city of Peshawar. At least 141 people were killed in the horrific attack, most of them young students. VOA reporter Ayaz Gul visited the devastated school and attended the funeral of the principal who courageously tried to save her students from the deadly attack.
Video

Video Nigerians Fleeing Boko Haram Languish in Camp Near Capital

In its five-year effort to impose Islamic law in northeastern Nigeria, the Boko Haram extremist group has killed thousands of people and forced hundreds of thousands to flee. Some of those who ran for their lives now live in squalor on the edges of the capital, Abuja. Chris Stein reports for VOA.
Video

Video Aceh Rebuilt Decade After Tsunami, But Scars Remain

On December 26, 2004 there was an earthquake in the Indian Ocean so powerful it caused the Earth’s axis to wobble a few centimeters. Onshore on the island of Sumatra, the resulting tsunami was devastating. A decade later, VOA Correspondent Steve Herman reports from Banda Aceh, Indonesia, where although there is little remaining evidence of the physical devastation, the psychological scars among survivors remain.

All About America

AppleAndroid