News / Science & Technology

Vietnam’s Digital Dreams Held Back by Malware 'Epidemic'

FILE - Vietnamese people work with computers at a media center in Hanoi.
FILE - Vietnamese people work with computers at a media center in Hanoi.
Marianne Brown
— Vietnam is planning to develop a vibrant digital economy in the next 10 years, but computer analysts say it still has a long way to go. Most of the software used in the country is pirated, computer users in the country are experiencing an ‘epidemic’ of malware attacks, and observers say the government is not doing enough to respond.

Vietnam’s information, communications and technology sector has grown rapidly over the last 10 years and the government has high hopes for its future, with plans to become a center for Information Technology, or " IT," outsourcing in the next decade.

But to capture its share of the knowledge economy, experts say more has to be done to address cyber security in Vietnam.

One major stumbling block is malicious software, known as malware, which is used to disrupt or damage computer operations, steal data or access private computer systems.

Vietnam is consistently among the top five distributors of spam and malware in the world, said Michael Mudd, Chair of Information Technology, Intellectual property and Telecommunications Committee at the American Chamber of Commerce.

He said Vietnam is facing a malware “epidemic,” mainly because of lack of awareness about the problem.

“In the countries that have been involved in IT for longer, they are more aware of anti-virus programs. Everywhere I go in Vietnam, I go in places and offices and stuff like this, and hardly any computer, apart from the very big ones, are protected by any anti-virus program at all,” he explained.

The issue of malware is a very reactive one, you do not do anything until it hits you, said Wahab Yusoff, Vice President of the South Asia region for global computer software company McAfee.

“I think awareness is increasing but I think there’s a sense of laissez faire, I’m not being affected, but awareness is increasing," Yusoff said. "Compared to Singapore it’s a much smaller country and community, it’s less in terms of awareness and maturity but it’s definitely on the rise.”

The use of pirated software is one of the main ways malware can access computers systems.

According to U.S.-based Business Software Alliance, around 81 percent of computers in Vietnam use pirated software. Mudd said infected computers could take up to 20 percent of available bandwidth, incurring substantial economic costs.

Compromised computers can be used to launch attacks on other computers.

Pham Hoang Mien is co-owner of events website Hanoi Grapevine.

Last week the site went offline for a day after being subject to a “distributed brute force attack”, which means a large number of compromised computers were automatically trying to log into the site. The purpose of attacks like these are often to obtain personal information.

Records indicate many of the computers involved in the attack were located within Vietnam.

“Clients keep calling and e-mailing to say ‘so, when is it going to be online, we put an ad there and now it’s gone so what’s going to happen next?’ Or some people messaged us to say ‘we are going to Hanoi this weekend, but I cannot access the site so what is going on, can you tell me?’ And I’m going ‘well, actually I’m just like you," Mien stated. "Without our site I also don’t know what’s going on in town.”

The economic implications can have a national impact, said McAfee’s Yusoff, because malware has the potential to disable national infrastructure. He gives the example of cash machines.

“We’ve heard so many stories in the past in Europe and the U.S. where ATMs are brought down and countries are made to suffer because ATMs are not available for two weeks. So issues like that which can actually bring a country’s economy down to its knees,”

Mudd said to tackle the problem, Vietnam does not need more “antivirus scientists with four-year degree programs,” but an army of IT 'plumbers' who can maintain computer systems properly and get rid of the preloaded malware coming in with the machines.

He says to achieve Vietnam’s IT dreams, education about cyber security should start early, even at school age, so people understand the value of investing in legitimate software and antivirus programs.

You May Like

China Investigates Former Powerful Security Chief

Former security chief and member of Politburo Standing Committee, Zhou Yongkang, under investigation for suspected 'serious disciplinary violation' More

India, US Look to Reset Ties During Kerry Visit

This week's talks will be first high level interaction between two countries since Prime Minister Narendra Modi took charge More

Video Young African Leadership Program Renamed to Honor Mandela

YALI program, launched by President Obama in 2010, aims to build skills in business, entrepreneurship, public management and civic leadership More

Featured Videos

Your JavaScript is turned off or you have an old version of Adobe's Flash Player. Get the latest Flash player.
Vietnamese Staging Chinese Product Boycott After Oil Rig Spati
X
Reasey Poch
July 28, 2014 7:18 PM
China recently pulled an oil rig from an area of the disputed South China Sea that Vietnam also claims. Despite the action, the incident has had a lingering effect on consumers in Vietnam. VOA's Reasey Poch reports from Hanoi on an effort to boycott Chinese products.
Video

Video Vietnamese Staging Chinese Product Boycott After Oil Rig Spat

China recently pulled an oil rig from an area of the disputed South China Sea that Vietnam also claims. Despite the action, the incident has had a lingering effect on consumers in Vietnam. VOA's Reasey Poch reports from Hanoi on an effort to boycott Chinese products.
Video

Video ESA Spacecraft to Land on a Comet

After a long flight through deep space, a European Space Agency probe is finally approaching its target -- a comet millions of kilometers away from earth. Scientists say the mission may lead to some startling discoveries about the origins of the water on earth. VOA’s George Putic has more.
Video

Video Young Africans Arrive in US for Leadership Program

President Barack Obama's Young African Leadership Initiative has brought hundreds of young Africans to the United States for a six-week program aimed at building their knowledge and skills in fields such as public administration and business. Out of the 50,000 young Africans who applied for the program, just one percent was accepted. VOA's Laurel Bowman caught up with some of those who made the cut and has this report.
Video

Video In Honduras, Amnesty Rumors Fuel US Migration Surges

False rumors in Central America are fueling the current surge of undocumented young people being apprehended at the U.S. border. The inaccurate claims suggest the U.S. will give amnesty to young migrants from the region. As VOA's Brian Padden reports from Honduras, these rumors trace back to President Obama's 2012 executive order to halt deportations for some young undocumented immigrants already living in the United States.
Video

Video Students in Business for Themselves

They're only high school students, but they are making accessories for shoes, fabricating backpacks and doing product photography - all through their own businesses. It's the result of a partnership between a non-profit organization that teaches entrepreneurship and their schools. VOA's Mike O'Sullivan and Deyane Moses met the budding entrepreneurs near Los Angeles.
Video

Video Astronauts Train in Underwater Lab

In the world’s only underwater laboratory, four U.S. astronauts train for a planned visit to an asteroid. The lab - called Aquarius- is located five kilometers off Key Largo, in southern Florida. Living in close quarters and making excursions only into the surrounding ocean, they try to simulate the daily routine of a crew that will someday travel to collect samples of a rock orbiting far away from earth. VOA’s George Putic has more.

AppleAndroid