News / Science & Technology

Vietnam’s Digital Dreams Held Back by Malware 'Epidemic'

FILE - Vietnamese people work with computers at a media center in Hanoi.
FILE - Vietnamese people work with computers at a media center in Hanoi.
Marianne Brown
Vietnam is planning to develop a vibrant digital economy in the next 10 years, but computer analysts say it still has a long way to go. Most of the software used in the country is pirated, computer users in the country are experiencing an ‘epidemic’ of malware attacks, and observers say the government is not doing enough to respond.

Vietnam’s information, communications and technology sector has grown rapidly over the last 10 years and the government has high hopes for its future, with plans to become a center for Information Technology, or " IT," outsourcing in the next decade.

But to capture its share of the knowledge economy, experts say more has to be done to address cyber security in Vietnam.

One major stumbling block is malicious software, known as malware, which is used to disrupt or damage computer operations, steal data or access private computer systems.

Vietnam is consistently among the top five distributors of spam and malware in the world, said Michael Mudd, Chair of Information Technology, Intellectual property and Telecommunications Committee at the American Chamber of Commerce.

He said Vietnam is facing a malware “epidemic,” mainly because of lack of awareness about the problem.

“In the countries that have been involved in IT for longer, they are more aware of anti-virus programs. Everywhere I go in Vietnam, I go in places and offices and stuff like this, and hardly any computer, apart from the very big ones, are protected by any anti-virus program at all,” he explained.

The issue of malware is a very reactive one, you do not do anything until it hits you, said Wahab Yusoff, Vice President of the South Asia region for global computer software company McAfee.

“I think awareness is increasing but I think there’s a sense of laissez faire, I’m not being affected, but awareness is increasing," Yusoff said. "Compared to Singapore it’s a much smaller country and community, it’s less in terms of awareness and maturity but it’s definitely on the rise.”

The use of pirated software is one of the main ways malware can access computers systems.

According to U.S.-based Business Software Alliance, around 81 percent of computers in Vietnam use pirated software. Mudd said infected computers could take up to 20 percent of available bandwidth, incurring substantial economic costs.

Compromised computers can be used to launch attacks on other computers.

Pham Hoang Mien is co-owner of events website Hanoi Grapevine.

Last week the site went offline for a day after being subject to a “distributed brute force attack”, which means a large number of compromised computers were automatically trying to log into the site. The purpose of attacks like these are often to obtain personal information.

Records indicate many of the computers involved in the attack were located within Vietnam.

“Clients keep calling and e-mailing to say ‘so, when is it going to be online, we put an ad there and now it’s gone so what’s going to happen next?’ Or some people messaged us to say ‘we are going to Hanoi this weekend, but I cannot access the site so what is going on, can you tell me?’ And I’m going ‘well, actually I’m just like you," Mien stated. "Without our site I also don’t know what’s going on in town.”

The economic implications can have a national impact, said McAfee’s Yusoff, because malware has the potential to disable national infrastructure. He gives the example of cash machines.

“We’ve heard so many stories in the past in Europe and the U.S. where ATMs are brought down and countries are made to suffer because ATMs are not available for two weeks. So issues like that which can actually bring a country’s economy down to its knees,”

Mudd said to tackle the problem, Vietnam does not need more “antivirus scientists with four-year degree programs,” but an army of IT 'plumbers' who can maintain computer systems properly and get rid of the preloaded malware coming in with the machines.

He says to achieve Vietnam’s IT dreams, education about cyber security should start early, even at school age, so people understand the value of investing in legitimate software and antivirus programs.

You May Like

Video Analysts: Beijing Parade a 'Bazaar' of Stolen Technology

Show commemorating victory over Japan in World War II involved long, medium and short range missiles, a range of tanks and 200 fighter aircraft More

Bernie Sanders Surge Reflects US Shift on Socialism

Although most analysts say it is unlikely he will get the Democratic nomination, Sanders' campaign opens up questions and issues that are otherwise marginalized More

Video On IS Frontline, Kurdish Fighters Ready for Offensive

Peshmerga soldiers say although they need more heavy artillery, they are poised to take the fight to the Islamic State extremists on their turf More

Featured Videos

Your JavaScript is turned off or you have an old version of Adobe's Flash Player. Get the latest Flash player.
Drowned Migrant Toddler Photo Triggers European Outragei
X
Henry Ridgwell
September 04, 2015 11:36 AM
The harrowing picture of a drowned three-year-old Syrian boy washed up on a Turkish beach appears to have galvanized Europe’s leaders into doing more to address the refugee crisis. France, Germany and Italy issued a joint call Thursday for compulsory quotas of refugees for all EU states. But there were chaotic scenes in Hungary as police tried to force migrants off a train heading for Austria. Henry Ridgwell has more. And a caution, some of the images in this report may be disturbing.
Video

Video Drowned Migrant Toddler Photo Triggers European Outrage

The harrowing picture of a drowned three-year-old Syrian boy washed up on a Turkish beach appears to have galvanized Europe’s leaders into doing more to address the refugee crisis. France, Germany and Italy issued a joint call Thursday for compulsory quotas of refugees for all EU states. But there were chaotic scenes in Hungary as police tried to force migrants off a train heading for Austria. Henry Ridgwell has more. And a caution, some of the images in this report may be disturbing.
Video

Video Russians Observe 11th Anniversary of Beslan School Attack

This week, Russians have been observing the 11th anniversary of the attack by Islamic militants on a school in Russia's North Caucasus region that killed more than 330 hostages, including 186 children. The three-day siege and massacre that started on September 1, 2004 took place in Beslan, a town in the republic of North Ossetia, and is one of the bloodiest terrorist acts ever in Russia. VOA's Mike Richman reports.
Video

Video Native Americans Debate: Father Serra, Saint or Sinner?

Pope Francis will canonize an 18th century missionary to Spanish California during a papal visit to the United States this month.  But some Native Americans have criticized the elevation to sainthood of the missionary priest, Junipero Serra. VOA's Mike O’Sullivan has more from Los Angeles.
Video

Video Calais School Offers Another Face of Europe’s Migrant Crisis

Europe is facing mounting criticism over how it’s handling its biggest migration crisis since World War II. But not all Europeans believe building walls or passing repressive policies are the answer. A school for migrants in the French port city of Calais, is opening doors and building bonds across nationalities. VOA's Lisa Bryant reports.
Video

Video Kurdish Fighters on IS Frontline Ready for Offensive

Finger on the trigger, the Kurdish Peshmerga soldier stared across the dust at a village taken over by Islamic State extremists. The Kurdistan’s Khazir frontline, just 45 minutes from the Islamic State stronghold of Mosul. And at this point, the militants were less than two kilometers away. VOA's Sharon Behn reports.
Video

Video China Announces Troop Cuts at WWII Parade

Chinese President Xi Jinping Thursday announced plans to cut the world’s largest military force by 300,000 troops. The announcement was made during a massive military parade to commemorate victory over Japan in World War II. The event was shunned by most Western leaders and for some is raising fresh concerns about China’s military ambitions. VOA’s Bill Ide has more from Beijing.
Video

Video Russia-Japan Relations Cool as Putin Visits China for WWII Anniversary

Russian President Vladimir Putin is in Beijing for commemorations of the 70th anniversary of China's WWII victory over Japan. Putin is expected to visit Japan later this year, but tensions between Tokyo and Moscow over islands disputed since the war, and sanctions over Ukraine, could pour cold water on the plan. VOA's Daniel Schearf reports.
Video

Video Yemen ‘on Brink of Disaster’ as Medical Shortages Soar

Aid agencies warn Yemen is on the brink of humanitarian disaster – with up to half a million children facing severe malnutrition, and hospitals running out of basic medicines. There are fears Yemen's civil war could escalate as the coalition led by Saudi Arabia tries to drive back Houthi rebels, who seized control of much of the country earlier this year. Henry Ridgwell reports.
Video

Video Apps Helping Kenyan Businesses Stay Ahead of Counterfeiters

Counterfeit goods in Kenya cost the government as much as $1 billion each year in lost tax revenues. The fake goods also hurt entrepreneurs who find it hard to carve out a niche in the market and retain customers. But as Lenny Ruvaga reports from Nairobi, information technology is being used to try to beat the problem.
Video

Video Nobel Prize Winner Malala Talks to VOA

Nobel Peace Prize winner Malala Yousafzai met with VOA's Deewa service in Washington Sunday to talk about women’s rights and unveil a trailer for her new documentary. VOA's Katherine Gypson has more.
Video

Video War, Drought Threaten Iraq's Marshlands

Iraq's southern wetlands are in crisis. These areas are the spawning ground for Gulf fisheries, a resting place for migrating wildfowl, and source of livelihood for fishermen and herders. Faith Lapidus has more.
Video

Video Colombians Flee Venezuela as Border Crisis Escalates

Hundreds of Colombians have fled Venezuela since last week, amid an escalating border crisis between the two countries. Last week, Venezuelan President Nicolas Maduro ordered the closure of a key border crossing after smugglers injured three Venezuelan soldiers and a civilian. The president also ordered the deportation of Colombians who are in Venezuela illegally. Zlatica Hoke reports.
Video

Video Rebuilding New Orleans' Music Scene

Ten years after Hurricane Katrina inundated New Orleans, threatening to wash away its vibrant musical heritage along with its neighborhoods, the beat goes on. As Bronwyn Benito and Faith Lapidus report, a Musicians' Village is preserving the city's unique sound.
Video

Video In Russia, Auto Industry in Tailspin

Industry insiders say country relies too heavily on imports as inflation cuts too many consumers out of the market. Daniel Schearf has more from Moscow.
Video

Video Scientist Calls Use of Fetal Tissue in Medical Research Essential

An anti-abortion group responsible for secret recordings of workers at a women's health care organization claims the workers shown are offering baby parts for sale, a charge the organization strongly denies. While the selling of fetal tissue is against the law in the United States, abortion and the use of donated fetal tissue for medical research are both legal. VOA’s Julie Taboh reports.

VOA Blogs