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UN: Civilians' suffering 'unimaginable' in Congolese city under rebel attack

People who crossed from Congo disembark a truck in Gyseny, Rwanda, Jan. 28, 2025, following M23 rebels' advances into eastern Congo's capital Goma.
People who crossed from Congo disembark a truck in Gyseny, Rwanda, Jan. 28, 2025, following M23 rebels' advances into eastern Congo's capital Goma.

A senior U.N. official in the eastern Congolese city under threat from Rwandan-backed rebels said Tuesday that civilian suffering there is “truly unimaginable” and called for “urgent and coordinated” international action to end the fighting.

“Immediate action is required to alleviate the suffering of civilians and enable lifesaving humanitarian efforts to proceed,” said Vivian van de Perre, the deputy head of the U.N. peacekeeping mission in the DRC, known as MONUSCO.

DR Congo conflict displaces thousands, endangering women, children
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She briefed the second emergency meeting of the U.N. Security Council in the last 72 hours on the situation in Goma. Van de Perre spoke from the city by video call, wearing a flak jacket and military helmet.

“Electricity and water supplies remain disrupted in Goma, and medical facilities are completely overwhelmed due to the intensity of the ongoing combat and the proximity of the front lines,” she said. “Humanitarian operations have been suspended or readjusted.”

The World Food Program said Tuesday it is temporarily pausing its operations in North Kivu province, of which Goma is the capital. WFP said that will affect 800,000 people who would not get food aid due to the insecurity. The agency warned that if the fighting is drawn out, it could lead to a food shortage and high prices in the city of 2 million to 3 million people.

Civilians are not the only ones running out of supplies.

“Many troops are now running out of critical equipment, especially water, food, medical supplies and blood,” van de Perre said. “In some camps, fuel shortages have rendered generators inoperable, affecting communications equipment.”

In photos: Conflict in Democratic Republic of Congo

Armed men drive through a street in Goma, Democratic Republic of Congo, Jan. 28, 2025. Gunshots rang out through parts of the besieged city of Goma as Congolese soldiers clashed with militia fighters backed by Rwandan troops.
1/20 Armed men drive through a street in Goma, Democratic Republic of Congo, Jan. 28, 2025. Gunshots rang out through parts of the besieged city of Goma as Congolese soldiers clashed with militia fighters backed by Rwandan troops.
Congolese refugees fleeing ongoing clashes in eastern Democratic Republic of Congo arrive at the Rugerero transit camp in Gisenyi, Rwanda, Jan. 28, 2025. An estimated 1,200 Congolese refugees have been officially received by Rwanda, an official told AFP as armed forces entered the city of Goma just across the border.
2/20 Congolese refugees fleeing ongoing clashes in eastern Democratic Republic of Congo arrive at the Rugerero transit camp in Gisenyi, Rwanda, Jan. 28, 2025. An estimated 1,200 Congolese refugees have been officially received by Rwanda, an official told AFP as armed forces entered the city of Goma just across the border.
People attack the Rwanda Embassy in Kinshasa, Democratic Republic of the Congo, Jan. 28, 2025, in protest over the Rwanda-backed M23 rebels' advances into the eastern capital Goma.
3/20 People attack the Rwanda Embassy in Kinshasa, Democratic Republic of the Congo, Jan. 28, 2025, in protest over the Rwanda-backed M23 rebels' advances into the eastern capital Goma.
Protesters clash with riot police forces in front of the French Embassy in Kinshasa, Democratic Republic of Congo, Jan. 28, 2025.
4/20 Protesters clash with riot police forces in front of the French Embassy in Kinshasa, Democratic Republic of Congo, Jan. 28, 2025.
People protest in Kinshasa, Jan. 28, 2025, against the Rwanda-backed M23 rebels' advances into eastern Congo's capital Goma.
5/20 People protest in Kinshasa, Jan. 28, 2025, against the Rwanda-backed M23 rebels' advances into eastern Congo's capital Goma.
Residents look at the bodies of Congolese soldiers killed in Goma, Democratic Republic of Congo, Jan. 28, 2025. Intense fighting has left bodies in the streets and overwhelmed hospitals in the besieged city of Goma, the United Nations said, as protesters furious about international inaction attacked embassies in the country's capital.
6/20 Residents look at the bodies of Congolese soldiers killed in Goma, Democratic Republic of Congo, Jan. 28, 2025. Intense fighting has left bodies in the streets and overwhelmed hospitals in the besieged city of Goma, the United Nations said, as protesters furious about international inaction attacked embassies in the country's capital.
People protest in Kinshasa, Jan. 28, 2025, against the Rwanda-backed M23 rebels' advances into eastern Congo's capital Goma.
7/20 People protest in Kinshasa, Jan. 28, 2025, against the Rwanda-backed M23 rebels' advances into eastern Congo's capital Goma.
United Nations truck drivers and Congolese civilians who fled from Goma, undergo security screening at the border-post in Gisenyi, Rubavu district, Rwanda, Jan. 28, 2025.
8/20 United Nations truck drivers and Congolese civilians who fled from Goma, undergo security screening at the border-post in Gisenyi, Rubavu district, Rwanda, Jan. 28, 2025.
A Congolese woman carries her child fleeing from Goma, arrive at a reception center in Rugerero near Gisenyi, in Rubavu district, Rwanda, Jan. 28, 2025.
9/20 A Congolese woman carries her child fleeing from Goma, arrive at a reception center in Rugerero near Gisenyi, in Rubavu district, Rwanda, Jan. 28, 2025.
Congolese civilians who fled from Goma, arrive at a reception center in Rugerero near Gisenyi, in Rubavu district, Rwanda, Jan. 28, 2025.
10/20 Congolese civilians who fled from Goma, arrive at a reception center in Rugerero near Gisenyi, in Rubavu district, Rwanda, Jan. 28, 2025.
Congolese civilians who fled from Goma, wash their feet after arriving at a reception center in Rugerero near Gisenyi, in Rubavu district, Rwanda, Jan. 28, 2025.
11/20 Congolese civilians who fled from Goma, wash their feet after arriving at a reception center in Rugerero near Gisenyi, in Rubavu district, Rwanda, Jan. 28, 2025.
Congolese civilians who fled from Goma, gather at a reception center in Rugerero near Gisenyi, in Rubavu district, Rwanda, Jan. 28, 2025.
12/20 Congolese civilians who fled from Goma, gather at a reception center in Rugerero near Gisenyi, in Rubavu district, Rwanda, Jan. 28, 2025.

Members of the Armed Forces of the Democratic Republic of the Congo (FARDC), who surrendered from Goma, gather at the Vision Jeunesse Nouvelle Cultural Centre in Gisenyi, Rwanda, Jan. 28, 2025.
13/20 Members of the Armed Forces of the Democratic Republic of the Congo (FARDC), who surrendered from Goma, gather at the Vision Jeunesse Nouvelle Cultural Centre in Gisenyi, Rwanda, Jan. 28, 2025.
A member of the M23 armed group walks alongside residents through a street of the Keshero neighborhood in Goma, on Jan. 27, 2025.
14/20 A member of the M23 armed group walks alongside residents through a street of the Keshero neighborhood in Goma, on Jan. 27, 2025.
Residents run off after observing members of the M23 armed group walking through a street of the Keshero neighborhood in Goma, Jan. 27, 2025. The besieged city of Goma was rocked by heavy artillery fire as France warned the regional capital was on the brink of falling to militia fighters and Rwandan troops. The M23 armed group and Rwandan soldiers entered Goma's centre on the night of Jan. 26, 2025 after weeks of advancing on the main city in the mineral-rich North Kivu province.
15/20 Residents run off after observing members of the M23 armed group walking through a street of the Keshero neighborhood in Goma, Jan. 27, 2025. The besieged city of Goma was rocked by heavy artillery fire as France warned the regional capital was on the brink of falling to militia fighters and Rwandan troops. The M23 armed group and Rwandan soldiers entered Goma's centre on the night of Jan. 26, 2025 after weeks of advancing on the main city in the mineral-rich North Kivu province.
People displaced by the fighting with M23 rebels make their way to the center of Goma, Democratic Republic of the Congo, Jan. 26, 2025.
16/20 People displaced by the fighting with M23 rebels make their way to the center of Goma, Democratic Republic of the Congo, Jan. 26, 2025.
Residents flee from Kibati, where fighting has intensified, towards the city of Goma, Jan. 26, 2025. The M23 armed group has seized further territory in the east of the Democratic Republic of Congo and was continuing to tighten its grip on provincial capital Goma, which is almost surrounded by fighting.
17/20 Residents flee from Kibati, where fighting has intensified, towards the city of Goma, Jan. 26, 2025. The M23 armed group has seized further territory in the east of the Democratic Republic of Congo and was continuing to tighten its grip on provincial capital Goma, which is almost surrounded by fighting.
A U.N. armored personnel carrier burns during clashes with M23 rebels outside Goma, Democratic Republic of the Congo, Jan. 25, 2025.
18/20 A U.N. armored personnel carrier burns during clashes with M23 rebels outside Goma, Democratic Republic of the Congo, Jan. 25, 2025.
U.N. armored personnel carriers deploy outside Goma, Democratic Republic of the Congo, Jan. 25, 2025.
19/20 U.N. armored personnel carriers deploy outside Goma, Democratic Republic of the Congo, Jan. 25, 2025.
Soldiers of the Armed forces of the Democratic republic of Congo (FARDC) advance towards Sake, 25km north west of Goma, Jan. 23, 2025. The Congolese army is fighting to halt the advance of the M23 towards Goma, a city in the east of the Democratic Republic of Congo. 
20/20 Soldiers of the Armed forces of the Democratic republic of Congo (FARDC) advance towards Sake, 25km north west of Goma, Jan. 23, 2025. The Congolese army is fighting to halt the advance of the M23 towards Goma, a city in the east of the Democratic Republic of Congo. 
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In early January, M23 rebels broke a ceasefire agreement, launching a large-scale offensive in the east with the support of the Rwandan army. The U.N. said the rebels have made significant territorial gains and are seeking to open a new front in neighboring South Kivu province.

The United Nations Security Council and Secretary-General Antonio Guterres have called for the M23 to immediately cease hostilities and withdraw from occupied territories. They have called for the withdrawal of Rwandan forces and a return to the Luanda process of mediation overseen by Angolan President Joao Lourenco.

At Tuesday’s Security Council meeting, Congolese Foreign Minister Therese Kayikwamba Wagner expressed her government’s frustration with the lack of a strong international response.

“Over this past 72 hours, we've seen a regional tragedy that could have been prevented if the Council had been able to take action,” she told its members. She said she had asked for action at its first meeting on Sunday and asked if “this council is unwilling to act?”

Some 2,574 kilometers away in the Congolese capital, Kinshasa, protesters turned violent Tuesday, attacking, looting and burning some embassies, including those of France and Rwanda. The U.S. State Department said on its X account that its embassy is closed until further notice.

Rwanda’s U.N. ambassador condemned the attack, saying it was “totally burned down.”

“Rwanda calls on the DRC to take its diplomatic obligations seriously and hold perpetrators accountable,” Ambassador Ernest Rwamucyo told council members.

The U.N. peacekeeping mission, known by its acronym MONUSCO, has also reinforced its positions to counter the rebels’ advance on Goma, deploying a quick reaction force, a rapid deployment battalion, a reserve battalion, a platoon of special forces and an artillery battery.

In the past few days, three U.N. peacekeepers have been killed and several injured in the conflict.

Kenyan President William Ruto said he plans to hold crisis talks Wednesday with Congolese President Felix Tshisekedi and Rwandan President Paul Kagame at an emergency meeting of the East African Community.

The U.S. State Department said Secretary of State Marco Rubio, in a phone call Monday with Tshisekedi, “condemned the assault on Goma by the Rwanda-backed M23 and affirmed the United States’ respect for the sovereignty of the DRC.”

Before the latest round of violence, eastern DRC was already mired in one of the largest and most protracted humanitarian crises in the world, with nearly 6.5 million people displaced due to efforts by armed groups to seize control of the country’s valuable mineral deposits.

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